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Presidential Bank Mortgage | SE Division, Bethesda, MD

Bethesda, MD

4.93

(4,536)

Presidential Bank Mortgage is committed to serving a wide range of customer needs and has the staff to make your mortgage experience a positive one. We offer Conventional, FHA, VA, VHDA, and Rural Development programs and are committed to f... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 574-3151

Bethesda, MD

https://www.presidentialbankmortgage.com/

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4.93

(4,536)

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Great communication and follow through!

Communication is key and the mortgage processor struggled in this area. It is helpful to give details of what is needed and not make assumption. No disclosure within 3 days of closing. Told to call title company and they had not gotten paperwork...

Aaron and his team are knowledgeable, responsive and kind. They made the process for our first home purchase smooth and enjoyable! I would work with them again and recommend them.

Reply from Aaron Brown

October 27th, 2025 01:37 PM

Purchasing a home is a big decision and we appreciate the opportunity to work with you and earn your business. This was a big win and excited for the benefits this home will provide you!

Jason Downey was professional, informative and kind throughout the process. This was my first time working with him and I will recommend him to other buyers.

Reply from Owner

October 26th, 2025 08:03 PM

Thank you for sharing your experience! We’re so glad to hear that Jason provided professional, informative, and kind service throughout the process. He takes great pride in supporting his clients every step of the way. Your recommendation means...

Jason communicated with me throughout the process to keep me informed of the status of my buyers' loan.

Heather and her team were fantastic. They were patienc with us every step of the way. They made them selves themselves available whenever we needed them. Even on weekends. I've tried to by a home several times but I get stressed and walk away....

Great customer service

Reply from Lori Allerton

October 27th, 2025 03:16 PM

Travis, I appreciate your feedback. I'm pleased to hear that you were satisfied with the customer service at Presidential Bank Mortgage. If there's anything more I can do for you, feel free to reach out. Thank you for choosing us!

Aaron made it great. He walks you step by step. He's available at anytime and if not he's sure to let you know. All around just a great person to work with. When I was going through this whole process and getting confused he had answers and...

Reply from Aaron Brown

October 24th, 2025 03:43 PM

Your review means the world to our team and truly grateful to work with such an incredible client on your home purchase and move. Thank you so much for the incredible words and we are excited for this new chapter in your life.

Aaron was very professional and knowledgeable during the entire loan process. He took the time to explain things to me and answered all of my questions appropriately.

Reply from Aaron Brown

October 24th, 2025 02:58 PM

Thank you Daniel for the kind review and opportunity to work with you on your home purchase and new home build.

I have worked closely with Lori for 7 years and when she tells me she can get a buyer through underwriting I believe her. She knows how to instruct my buyers on becoming homeowners for the first time. She works seamlessly with seasoned buyers...

Reply from Owner

October 27th, 2025 03:16 PM

DeeAnn, I genuinely appreciate your kind words and feedback. Working with you over the past seven years has been a rewarding experience. I am committed to ensuring that both first-time and seasoned buyers feel supported every step of the way....