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Priority Home Mortgage, Austin, TX

Austin, TX
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Our goal at Priority Home Mortgage, L.P., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousan... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • M
    Manuel S
    Bastrop, TX
    Posted on October 7th, 2023 01:37 PM
    Ashley was extremely efficient, approachable, friendly and most importantly a genuine person who was very helpful.
    Reply from Ashley Tennyson
    October 10th, 2023 04:54 PM
    Thank you for your very kind words, Manuel!
  • T
    Thomas M
    Austin, TX
    Posted on October 7th, 2023 12:18 PM
    Dollitta was responsive, knowledgeable, friendly, and went out of her way to meet me in person. Her team was also great.
    Reply from Dollitta Cooke
    October 10th, 2023 04:57 PM
    Thank you so much for your kind words, Thomas. I'm thrilled to hear you had a positive experience with us. My team and I always strive to provide the best service for our customers, and it's rewarding to know we hit the mark for you. Your positive...
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  • Encompass
    A
    Amy T
    Garland, TX
    Posted on October 6th, 2023 07:46 PM
    We were asked for information with a very short turnaround time, and we always complied quickly. When we submitted additional documentation, it took weeks to get an answer about them. We continued to be asked for additional documentation, every...
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    Reply from Amy Bott
    March 28th, 2025 04:27 PM
    I deeply apologize for the frustrations you've expressed in your review. It's clear that your experience was not up to our usual standards. It's certainly not our intention to have our clients feel rushed or unprepared during any stage of the...
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  • D
    Dimitri A S
    Austin, TX
    Posted on October 6th, 2023 04:41 PM
    Dollitta was very communicative and helpful during the entire, very extended process of purchasing a home through the Mueller Affordable Homes program.
    Reply from Dollitta Cooke
    October 10th, 2023 05:00 PM
    I appreciate your kind words, Dimitri. It was my pleasure to assist you throughout the home buying process, regardless of how extended it was. If you have any other real estate needs in the future, please do not hesitate to reach out. Thank...
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  • Encompass
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    Paul H
    Royse City, TX
    Posted on October 6th, 2023 01:05 PM
    Very fast process and communication was very quick and concise.
    Reply from Amy Bott
    March 28th, 2025 04:27 PM
    Thank you so much for your kind review, Paul! I'm thrilled to hear that you were satisfied with the speed and efficiency of our process.
  • C
    Caroline A C
    Austin, TX
    Posted on October 5th, 2023 08:05 PM
    Dollitta was very patients and guided me through the entire process as a first-time home buyer.
    Reply from Dollitta Cooke
    October 10th, 2023 05:00 PM
    Thank you so much, Caroline, for your kind words and the 5-star rating. I'm delighted to hear that you felt guided and supported throughout your first home-buying process. It's always my pleasure to assist and make the process as smooth as...
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  • for
    Emily Arbonies
    Encompass
    E
    Ethan B L
    Royse City, TX
    Posted on October 5th, 2023 07:09 PM
    Good communication and advice. Even advice for what to do after closing.
    Reply from Emily Arbonies
    October 10th, 2023 05:01 PM
    Thank you very much for your feedback, Ethan! It’s truly rewarding to know you found my advice beneficial even after closing. Your 5-star rating is greatly appreciated, and I look forward to working with you in the future. Thanks again!
  • J
    Jeniffer M G
    Lewisville, TX
    Posted on October 5th, 2023 04:11 PM
    Jason was wonderful
    Reply from Jason Thomas
    October 10th, 2023 05:02 PM
    I'm delighted to hear you had a positive experience, Jeniffer. Your kind words mean a lot to me.
  • for
    Emily Arbonies
    Encompass
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    Lauren M L
    Royse City, TX
    Posted on October 5th, 2023 12:21 PM
    Emily was amazing!
    Reply from Emily Arbonies
    October 10th, 2023 05:02 PM
    I'm so glad to hear that you had a positive experience, Lauren!
  • R
    Ramon C
    Buda, TX
    Posted on October 4th, 2023 02:57 AM
    Ashley was extremely helpful and answered all of our questions promptly.
    Reply from Ashley Tennyson
    October 5th, 2023 01:19 AM
    I'm delighted to hear that you had a positive experience, Ramon. I'm thrilled that I was able to assist you satisfactorily. Your feedback is greatly appreciated, and I'm here for any future needs you may have. Thank you for the wonderful 5-star...
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    About
    Our goal at Priority Home Mortgage, L.P., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Priority Home Mortgage with their home financing.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1992

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 311939
    Disclaimer
    TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov