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Priority Home Mortgage, Austin, TX
Austin, TX
Our goal at Priority Home Mortgage, L.P., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousan... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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This was a new experience for me and they explained all the steps to me and were able to keep me informed about the next step in advance. They were pleasant and nice with our not understanding the process.
Good experience
Reply from Celina Johnson
January 27th, 2025 09:16 PM
I'm delighted to hear that you had a good experience! Ensuring customer satisfaction is our top priority. We aim to make the process as smooth as possible. Your 5-star rating is greatly appreciated. Feel free to reach out if you have any further...
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good expericence
Reply from Ashley Tennyson
January 27th, 2025 09:17 PM
I appreciate your feedback, Jose. I'm glad to hear that you had a good experience with us. I strive to provide the best service to all my clients and your rating of 3.83 stars shows that there might be some room for improvement. Please feel...
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The loan process was very transparent and had a great experience working with Jason.
Reply from Jason Thomas
January 27th, 2025 09:42 PM
I'm thrilled to hear you had such a positive experience! It was a pleasure working with you on your loan process. I always strive for transparency to ensure everything goes smoothly. If you ever need any more assistance in the future, do not...
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Brian went above and beyond for us and we couldn't have been more pleased!
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Brian went above and beyond for us and we couldn't have been more pleased!
Reply from Brian Tucker
February 14th, 2025 05:25 PM
Thank you so much for your kind words! I’m thrilled to hear that you were pleased with the service. It was a pleasure working with you, and I’m glad I could help make the process smooth and successful. If you ever need anything in the future,...
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Dollitta made the process easy to navigate. She was accessible and always answered questions promptly she made the process easy to understand and not intimidating. I'm glad we applied and that Dollitta was there to help us every step of the...
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Reply from Dollitta Cooke
February 14th, 2025 05:45 PM
I'm thrilled to hear that you had such a positive experience! Making the mortgage process easy and understandable is always my goal, and I'm so glad I could be there to assist you every step of the way. It was a pleasure working with you, and...
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Jason was accommodating . Last minute requests were honored.
Reply from Jason Thomas
February 14th, 2025 05:45 PM
Thanks for taking the time to leave a review. I’m glad to hear that you found my assistance accommodating and that I could meet your last-minute requests. If there’s anything specific I could have done better to improve your experience, please...
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Brian did a great job, and advocated for us and made sure we got our needs met, but there was a lot of bumps along the way that were kind of out of his control that we had to work on which led us to not knowing if we were going to close until...
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Reply from Brian Tucker
February 14th, 2025 05:46 PM
I truly appreciate your kind words and understanding throughout the process. I know how stressful those bumps can be, and I’m grateful for your patience and trust. It was my pleasure to advocate for you and ensure your needs were met, and I’m...
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Dollita was very helpful she would always communicate with me and my wife on what was needed and was extremely helpful when we had questions.
Reply from Dollitta Cooke
February 14th, 2025 05:47 PM
Andrew, thank you so much for your kind words! I'm thrilled to hear that you and your wife felt well-supported throughout the process. Clear communication is something I strive for with every client, so it's wonderful to know it made a difference...
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About
Our goal at Priority Home Mortgage, L.P., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Priority Home Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 311939
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov