Novus Home Mortgage, Brookfield, WI

Don and his team are fantastic !!!! They kept me reassured the whole time and answered all my questions thur email and phone highly recommended him and his team and Thank you for all you did to get our family a home

Having periodic updates about the process. Outreach calls, and quick responses from your team

Fantastic customer service

Great company, got me preapproved when I was denied by other companies.

James was very professional, kind and efficient

Prompt communication, friendly, and very knowledgeable !

The team worked diligently to get my loan completed and approved in a timely manner. My situation and circumstances didn't make their job easy. I'm certain no other lender had the ability to handle my loan.

There team was very helpful with processing our loan in such a timely manner. Everyone was so nice and kept me informed every step of the way. Would definitely use them again and recommend

Very responsive to questions

Weekly calls were very helpful. All very professional. I was not happy that the review of the trust documents didn’t happen until two weeks before we were to close. That was a little frustrating.