Thomas Faille - Novus Home Mortgage

Name: Novus Home Mortgage - Crown Point, IN
Address: 200 S West St, Crown Point, Indiana, 46307
Telephone: +1-708-516-3783
Rating: 4.98

Branch Manager-Producing | NMLS # 543277

Novus Home Mortgage - Crown Point, IN

4.98

(199)

At Novus, we believe in fostering innovation and growth. Join us and be part  of a dynamic team that’s transforming the mortgage landscape.

Mortgage

Mortgage Loan Officer

Contact Info

(708) 516-3783

Crown Point, IN

https://www.novushomemortgage.com/location/crown-point-branch/

Location & Business Hours

Business Hours

Tues

8 AM to 5 PM(Open now)

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

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4.98

(199)

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Experience.com

5.0

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5.0

(38)

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Tom took the time to ensure that I understood everything that I questions on. His team was also great to work with as well!

Knowing we could ask any questions and we would always be answered and everyone was so kind and willing to explain things especially with us being first time home buyers

Reply from Thomas Faille

May 25th, 2026 02:47 PM

It was great working with you. Thanks again for putting your trust in us.

Thomas Faille - Novus Home Mortgage has received a review with 5 star rating from Clarissa W

Reply from Owner

May 13th, 2026 12:00 AM

Thank you, Clarissa, for the 5-star rating! We’re delighted you had a great experience and truly appreciate your support. We look forward to welcoming you back soon. Please contact us anytime if we can help with anything.

Very professional, easy to communicate with, and very knowledgable.

Reply from Thomas Faille

May 25th, 2026 06:23 PM

I enjoyed working with you. Thanks for the great feedback.

Very professional and they will walk you through the process so you don't feel overwhelmed.

Tom was very transparent with everything and explained everything. the night before our close we had a shortage coming from the sale from our previous house which we would end up bringing money to our close. we called Thomas late that night...

Reply from Thomas Faille

May 22nd, 2026 02:23 PM

Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.

Used Tom for my refinance after my original loan with him a pleasure again will definitely be using Tom again

Reply from Thomas Faille

May 21st, 2026 02:14 PM

Thank you for the 5-Star review. If you need anything, feel free to give us a call.

They made our home buying process easier. The night before our close we had an shortage coming from the sale of our house. We called Thomas if there’s anything he could do so we dont have to put out any more money. The next morning hours before...

Reply from Owner

May 15th, 2026 12:00 AM

Thank you for the wonderful review. We’re thrilled Thomas and the team could adjust your loan at the last minute so you didn’t have to pay out of pocket and could cover moving expenses. We pride ourselves on being upfront and explaining every...