Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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LeAnne Francis, Ruoff Mortgage
Leann does a great job at what she does. She made it easy and understandable for me (first time homebuyer) helped everything go smoothly throughout the home buying process. Also responding in a timely manner to any questions that I had. Would...
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Ruoff Mortgage - Elkhart
Ruoff mortgage was great. Samantha Conrad was a pleasure to work with and I would seek them out again!
Reply from Owner
April 8th, 2024 03:06 PM
We appreciate your positive feedback, David! Thank you for choosing Ruoff Mortgage and for recognizing Samantha's exceptional service. We look forward to assisting you again in the future.
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Kym Baker, Ruoff Mortgage
I am not a tech savvy person at all so I much preferred the in person stuff to navigating a website. I understand this is the trend nowadays but I am not a fan.
Reply from Kym Baker | NMLS# 804933 | Ruoff Mo...
April 8th, 2024 02:57 PM
Thank you for taking the time to share your feedback with me regarding your mortgage loan experience. Your preference for in-person interactions is duly noted, and I apologize that current processesdid not fully accommodate your needs. While...
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Jan Edwards, Ruoff Mortgage
Jan is well versed in the current Real Estate market and offers pristine customer service to her clients. She has loan products for just about every buyer out there and is quick to communicate.
Reply from Owner
April 7th, 2024 07:00 PM
Thank you for your kind review, Cheryl!! ☺️
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Samantha Conrad, Ruoff Mortgage
Samantha was always quick with responses whenever I had questions or concerns!
Reply from Owner
April 11th, 2024 07:15 PM
Eric, thank you for trusting in me for your 1st home purchase. I was happy to have the opportunity to make you feel comfortable with all the details of this process.
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Samantha Conrad, Ruoff Mortgage
Samantha was always so quick to get back with me whenever I had questions or concerns!
Reply from Samantha Conrad | NMLS# 132573 | Ru...
April 12th, 2024 10:59 PM
Eric, thank you for trusting in me for your 1st home purchase. I was happy to have the opportunity to make you feel comfortable with all the details of this process.
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Stacey Tevis has received a review with 5 star rating from Richard M
Reply from Owner
April 3rd, 2024 11:29 AM
Thank you Rich and Gina for the review!
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Reply from Stacey Tevis
June 17th, 2025 06:25 PM
Are these all 1-************************0000's Rich? haha
Thank you for taking the time to review how I did for you and Gina!
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Michael Grove, Ruoff Mortgage
Michael's level of communication, customer service, and availability made the entire process almost effortless. The Loan Butler app was also a great tool to use for docs and information sharing.
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Ruoff Mortgage - South Bend
I have been a customer with Ruoff since 2017, having bought 2 homes with them and Michael Grove has provided exceptional speed of service, communication, and peace of mind with any paperwork, processes, and questions that may come up. I would...
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Reply from Owner
April 8th, 2024 03:19 PM
Dear Jim,Thank you so much for taking the time to leave such a fantastic review! We are incredibly grateful for your loyalty as a customer since 2017 and thrilled to hear you've had two exceptional home buying experiences with Ruoff Mortgage....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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