Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,015)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,015)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Lori and Heather made the experience super easy!

Reply from Lori Horney

May 6th, 2024 03:27 PM

I'm thrilled to hear that you found the process to be straightforward, Donald! We strive to make every step as easy as possible for our clients. Thank you very much for the 5-star rating. Your satisfaction is our top priority, and it's wonderful...

Steve Hissong, Ruoff Mortgage has received a review with 5 star rating from Matthew T

Reply from Owner

April 22nd, 2024 06:05 PM

Thank you, Matt, for taking the time to leave such a great rating. We are thrilled to hear that you had a 5-star experience with us. We constantly strive to provide the best service to our customers, and it's heartening to receive positive...

Friendly personal relationship an quick to respond

Reply from Steve Hissong

April 22nd, 2024 06:03 PM

Thank you for the 5 Star review. It was my pleasure to work with you again and also help out your family.

Good deal all went well an smooth good process

Reply from Steve Hissong

July 2nd, 2024 03:43 PM

Thank you for taking the time to review your experience with Steve Hissong at Ruoff Mortgage, James. We're glad to hear that you found the process to be smooth. However, we noticed that your rating is 3.56 out of 5 stars. We're always striving...

Staff is very knowledgeable and friendly, always very responsive to any questions or concerns I had. Karen is very helpful and cares about her clients. Highly recommend ⭐️⭐️⭐️⭐️⭐️

Reply from Owner

April 19th, 2024 05:53 PM

Hello, Jen. We appreciate you taking the time to share your experience and provide your recommendation of Karen and the Ruoff Mortgage team. Thank you!

I really appreciated how the process was explained to me coming from someone who was unsure of where to start. It was really comforting knowing that someone guided me in the right direction as well as make sure that everything was easy to understand....

Reply from Samantha Conrad

April 25th, 2024 08:54 PM

Thank you Heidi for the 5 star rating!It is always my goal with all my clients but I especially know how overwhelming the process is when purchasing your first home. I am grateful that you and Dustin followed the lead from your friends when...

Dee was very knowledgeable and had my interest in mind through the whole process. This is my second time working with her for a reason. I would recommend Dee Waggoner to anyone looking for mortgage or refinancing.

Reply from Owner

April 18th, 2024 01:59 PM

Hello Hjalti. Thank you so much for your kind words and taking the time to leave a review! We are thrilled to hear that Dee provided another positive experience for you. Her dedication to customer service and expertise are truly valuable assets...

Ruoff Mortgage - Plymouth has received a review with 5 star rating from Kaitlyn M

Reply from Owner

April 18th, 2024 01:46 PM

Hi, Kaitlyn. Thanks for the stars rating!

From start to finish the entire process went better than expected and when I needed help, Samantha and Amanda were quick to respond.

Reply from Samantha Conrad | NMLS# 132573

April 17th, 2024 01:15 PM

I'm thrilled to hear that the process went more smoothly than you'd anticipated, Lorie. It was a pleasure assisting you, and both Amanda and I always strive to respond promptly and efficiently, teamwork is the key and glad that you felt that....

First I want to point out our closing date was terrible but was no fault of Ruoff. It was due to the seller.... this was my first time buying a home and Steve and Tammi both were very helpful and answered all the questions within a timely manner....

Reply from Steve Hissong

April 16th, 2024 04:11 PM

Malorie... Thank you for completing the survey. I am pleased to hear that you were happy with your experience with our team here at Ruoff Mortgage. I apologize that the closing was not when you wanted, but with outside influences of additional...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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