Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Samantha Conrad, Ruoff Mortgage
Samantha was nothing short of amazing! From my very first conversation with her, I felt heard and her empathetic tone was strongly felt throughout the entire process. Her demeanor is friendly, and she is very down-to-earth.Many times my wife...
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Reply from Samantha Conrad
May 8th, 2024 03:05 PM
Rafael & Elisabeth - My heart is so happy to hear that you both felt heard and supported through this process, it is at the core of building my relationships with my clients. Your journey was not always smooth sailing even long before we connected,...
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Stacey made it great!!
Reply from Stacey Tevis
June 17th, 2025 06:25 PM
Thank you Shane for your 5 star review...much appreciated!
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Samantha Conrad, Ruoff Mortgage
It felt like concierge service. It was great.
Reply from Samantha Conrad
May 8th, 2024 02:12 PM
I'm thrilled to hear that you and Alicia felt well taken care of, it is always my goal to make every client feels the "concierge" service. Your trust in me from the beginning continues to remind me the importance and value that my experience...
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Teresa Shultz-Miller, Ruoff Mortgage
Ruoff was great to work with. Very informative and helpful throughout the entire process. I would highly recommend anyone to used them while purchasing a home.
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Kym Baker, Ruoff Mortgage
Kym was fantastic! I am a first time home buyer and was anxious about the process. Kym made it very easy And personalized. I did not feel like “just another customer.” Kym was quick to respond, knowledgeable, and had a great attitude. Kym adapted...
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Reply from Owner
May 13th, 2024 12:49 PM
Hi Kyla, thank you so much for your kind words and the stellar 5-star rating! I'm thrilled to hear how satisfied you were with your home buying experience. It was my pleasure to assist you in this process, especially during such a busy time...
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Kym Baker, Ruoff Mortgage
Kym was knowledgeable and personable! She answered questions quickly and was able to adapt things to busy schedule as a nurse. She also brought some gifts to closing that made it feel much more personalized. I would recommend Kym to everyone...
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Reply from Kym Baker
May 6th, 2024 03:23 PM
Thank you so much for your kind words, Kyla. I'm delighted to hear that you had such a positive experience with the mortgage process. As a nurse, I understand how busy your schedule can be and I'm glad I could accommodate that. I'm always here...
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LeAnne Francis, Ruoff Mortgage
Leanne was very knowledgeable and helpful in all aspects! Always gave us the time needed!
Reply from LeAnne Francis
May 6th, 2024 03:13 PM
Justin, thank you so much for your review. I'm delighted to know you had a positive experience with me. I strive to provide my clients with all the time needed, and I'm glad I could be of help during your journey! Your satisfaction is my top...
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Julie was amazing and was very helpful every step of the way. We had lots of questions and she was always a text or call away with a quick response. Loved working with her!
Reply from Julie Spangler, Ruoff Mortgage
May 14th, 2024 07:36 PM
Thank you for the great review. It was such a pleasure working with you. Enjoy your new home!
Arielle Schmitt, Ruoff Mortgage has received a review with 5 star rating from Maya B
Arielle was just overall amazing! This was our first home purchase and she just did an amazing job, everything was very smooth.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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