Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,017)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,017)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

The communication regarding the loan and home buying process. Quick responses when I needed guidence and clarification. Was able to go through the loan process and home buying process stressless as everything was so well organized.

Reply from Samantha Conrad

February 28th, 2025 06:03 PM

Jacob, I'm so thrilled to hear about your positive experience! It's incredibly important to me that my clients feel supported and informed throughout the loan and home buying process. I'm glad I could provide the guidance and quick responses...

Cory helped us finance our DREAM first home! He was extremely thorough and made us feel like we were a priority throughout the entire process. When the time comes for our next home purchase, Cory will be the first person I call! Can't thank...

Reply from Owner

December 16th, 2025 04:36 PM

Awe...thank you for the kind words and excellent survey Anna, I really appreciate it.It was truly a pleasure working with you two and I wish you nothing but the best in your beautiful new home!When you're ready to buy your next home, I'll be...

I can't say enough good things about Cory! He made us feel comfortable and confident during the purchase of our first home. He was thorough, diligent, and so, so kind. He had the answers to all of our questions and he made sure we were never...

Reply from Cory Wilson, Ruoff Mortgage

February 18th, 2025 05:46 PM

Thank you so much, Anna! I'm truly grateful for your kind words. It was a pleasure working with you and helping make the purchase of your first home a positive experience. I'm thrilled to hear that you felt comfortable and confident throughout...

Excellent communication thru the process.

Reply from Jan Edwards, Ruoff Mortgage

February 18th, 2025 05:56 PM

Thank you for your kind review, Gary! It is always a pleasure working with you and Melinda. While I know there were some unforeseeable circumstances that lead to the delay on purchasing your new home, your patience and perseverance through...

Samantha Conrad, Ruoff Mortgage has received a review with 5 star rating from Daryl H

Reply from Owner

March 18th, 2025 10:35 PM

Thank you so much for the wonderful review, Daryl! I'm thrilled to hear that you had a positive experience and appreciate the trust you have had in me over the years. Wishing you all the best in your new home!

Is this enough words to complete the survey?

Reply from Samantha Conrad, Ruoff Mortgage

March 18th, 2025 10:36 PM

No words needed, just the stars! Thank you for all of them Daryl!

Nella is such a rockstar and great to work with. We are so grateful for her hardwork and dedication.

Reply from Nella Butchbaker, Ruoff Mortgage

April 13th, 2026 08:44 PM

Thank you so much, Lindsey! It was a pleasure working with you, and I'm thrilled to hear that you had such a positive experience. Your kind words motivate me to continue providing the best service possible. If you ever need anything in the...

Michael Grove, Ruoff Mortgage has received a review with 5 star rating from Carolyn T

Michael Grove went above and beyond throughout this entire process. He truly treated us like family and I cannot thank him enough.

Reply from Michael Grove

February 28th, 2025 04:11 PM

Carolyn, I'm so glad to hear that you felt like family during the process. It was truly a pleasure working with you, and I'm thrilled that I could help make everything go smoothly. Your kind words mean a lot to me, and I'm here for anything...

Great communication and very helpful

Reply from Samantha Conrad

March 18th, 2025 10:40 PM

Travis, I'm thrilled to hear that you found the communication and assistance helpful. It's a bit of a overwhelming process as a first time homebuyer, thank you for trusting in me to walk with you on that journey!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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