Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,015)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,015)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Jan did an amazing job at explaining ALL the information to us in ways that we were able to understand right away, without too many clarification questions. She gig a great job at providing us with this information without us feeling overwhelmed,...

Reply from Jan Edwards, Ruoff Mortgage

March 18th, 2025 06:19 PM

Thank you for your kind words, Mya. I'm so glad to hear that you and Roman felt confident after our meetings and that the information was clear and understandable. It's so important to me that my clients feel informed and comfortable throughout...

excellent service

Reply from Nella Butchbaker, Ruoff Mortgage

April 13th, 2026 08:44 PM

Susan, thank you so much for your kind words! It was a pleasure working with you and helping you through the mortgage process. I'm thrilled to hear that you were happy with the service. If you ever need anything else or have any questions in...

Nella is the best. She went up and beyond what was expected. Her customer service skills are the best. She walked us thru everything, even coming to our home to help with some computer work. We will highly recommend Nella to anyone looking...

Reply from Nella Butchbaker, Ruoff Mortgage

April 13th, 2026 08:44 PM

Thank you so much for your kind words! It truly means a lot to hear that you had such a great experience. Helping you through the process and making things as smooth as possible was my pleasure!If you ever need anything in the future or know...

Jan was fantastic to work with! Everything went smooth! She answered all of my questions and kept me up to date on everything as it came thorugh!! Highly recommend!!

Reply from Jan Edwards, Ruoff Mortgage

March 18th, 2025 03:35 PM

Thank you so much, Denise! I'm so excited for you and can't wait to see your new home! Your kind words mean so much to me and I'm so glad that you had a smooth experience purchasing your new home! Best wishes and let's get together soon!! :)...

Thanks to Lori and the Ruoff team I am a homeowner again! Lori makes it an easier process and felt so much support from her. I definitely recommend her and The Ruoff mortgage team.

Reply from Owner

March 18th, 2025 04:16 PM

Thank you so much for your kind words. It was a pleasure to work with your sister and a honor to help you purchase your home . I wish the very best to you. Please reach out if you ever have any questions.

such a great experience i am so thankfull for Lori and the Ruoff team. after a hard divorse i figured id never be able to recover and own a house again, but thanks to you guys i am finally a homeowner again. thank you from the bottom of my...

Reply from Lori Horney, Ruoff Mortgage

March 18th, 2025 04:04 PM

Dan, I was so honored to help you. It was more than exciting to help you become a homeowner. You had a whole team rooting for you! If you ever have any questions, please let me know. Thank you,

Amazing service and very friendly. Keeps you informed every step of the way and gave the best advice on how to simplify things so you understand everything. 5 stars is an understatement.

Reply from Owner

April 22nd, 2025 05:45 PM

Josh, I appreciate the great review, I admire your commitment and dedication to your homeownership dream & persistence to make it a reality for you and your family. Thank you for choosing me to walk with you!

Very simple process and was kept informed the entire way. Samantha was absolutely amazing to work with and kept everything simple.

Reply from Samantha Conrad, Ruoff Mortgage

March 18th, 2025 10:20 PM

Thank you Josh - I am so excitied for all the space that you will have in your new home. I know that there was alot of patience involded in your home search and appreciated your attention to the details needed to make it all come together....

Amy @ Ruoff was great to work with, I would highly recommend Ruoff and Amy to anyone who is looking for a mortgage

Reply from Owner

March 27th, 2025 09:30 PM

Hello Tom. Thank you for taking the time to share your experience with us. We're delighted to hear you had such a positive experience with Amy! We're proud to have her on our team. Thanks for your recommendation of Amy and the Ruoff Mortgage...

Kym baker was excellent and thorough!! She made the whole process easy and understandable! She was able to get our interest rates and monthly mortgage way lower than what we initially thought! She is so kind and communicative as well! Even...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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