Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,014)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(7,014)

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5 Star

98%

4 Star

3 Star

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1 Star

I had the pleasure of working with Lori, and I cannot recommend them highly enough! From the very beginning, she was incredibly knowledgeable, patient, and attentive, making the entire loan process feel smooth and stress-free. Lori took the...

Reply from Owner

April 2nd, 2025 01:39 PM

I'm delighted to hear that your loan process was smooth and stress-free. It was a pleasure assisting you, and I'm grateful for your kind words. Your needs were always a priority, and I'm thrilled to know you felt supported throughout. Thank...

Ryan was always available and quick to get an answer. He is knowledgable and explained everything in detail. There were no surprises in the process.

Reply from Ryan Dunn, Ruoff Mortgage

March 31st, 2025 01:27 PM

I'm thrilled to hear that you found the process clear and well-explained. It was a pleasure assisting you and Kendra. Thank you for your kind words and for choosing Ruoff Mortgage.

Everything with Lori and Heather was fantastic. The underwriter assigned to my account was horrendous to work with. They were so abhorrent to work with that people involved in our loan process (our employers HR personnel, as an example) said...

Reply from Lori Horney, Ruoff Mortgage

March 25th, 2025 07:33 PM

I'm glad to hear that you had a positive experience working with Heather and me. We appreciate your recommendation and your kind words. We apologize for any difficulties you encountered. Your feedback is valuable. Thank you and best wishes...

Gina made this experience so simple, even with a few road bumps during the process, she kept us in the loop and got us to closing in a reasonable amount of time!

Reply from Gina Champion, Ruoff Mortgage

March 25th, 2025 03:48 PM

I'm am so happy to hear that I could make your experience simple despite a few challenges along the way. It was a pleasure working with you and guiding you to a timely closing. Thank you for your kind words!

Gina has been my go to for years for referrals for my clients and now has taken care of my personal matters. Her attention to detail and willingness to go above and beyond is the reason why I keep coming back! Great work to her and her team...

Reply from Gina Champion, Ruoff Mortgage

March 24th, 2025 08:01 PM

Michael, thank you so much for your kind words and continued trust in me and my team at Ruoff Mortgage. It has always been a pleasure working with you and your clients, and I’m thrilled to have been able to assist with your personal matters....

Patrick did a fantastic job explaining the entire loan application and home buying stepts, was available to answer my many questions, and walked me through the closing process and costs. We even ended up receiving money back at closing and...

Patrick Guibert did a great job informing me about every step, was on top of sending the appropriate documents and was super kind and friendly to work with. Everything about closing was just as he said, including receiving money BACK at closing!...

Everything was pretty simple and straight forward. I liked being able to work ahead and put documents in ahead of time, that seemed to help streamline the process.

Reply from Eric Olsen, Ruoff Mortgage

March 24th, 2025 11:32 AM

Thank YOU, AJ for the wonderful review. I appreciate the opportunity to serve you and I'll take your expectations to heart and work even harder going further to create a better experience for anyone you think to send my way! Stay safe on the...

Eric answered Eric answered. all of questions I had and more super nice guy and I will refer him to anyone

Reply from Eric Olsen, Ruoff Mortgage

March 24th, 2025 11:29 AM

Thank you so much for allowing me to serve you and Megan. You both helped make the process a breeze and allowed us to even close early. Blessings to you both in your new journey.

Arielle made the whole process a 5-star experience. She truly goes above and beyond to help you to the end goal you desire! 100% recommend! While I hope to stay in my new home long term, I will unequivocally be using Arielle!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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