Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(6,999)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

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4.94

(6,999)

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Mary was fast, informative, and incredibly efficient! She eased mine and my husbands first time home buying jitters! We had such a great experience, I highly recommend this company and Mary Karabatak! Thank you for helping us get our home!

Reply from Mary Karabatak, Ruoff Mortgage

December 30th, 2025 04:47 PM

I'm pleased to hear that I could help ease your and your husband's first-time home buying jitters, Laura. Knowing that the process felt informative and efficient for you is gratifying. Your recommendation means a lot to me. If there's anything...

Brad Ellett was exceptional in helping me navigate my home lending options. He took the time to clearly explain each choice, answered all my questions with patience, and made sure I felt confident at every step of the process. His professionalism,...

Reply from Owner

December 22nd, 2025 02:31 PM

Thank you so much for the kind words. I truly appreciate you taking the time to share your experience. It was a pleasure helping you navigate your lending options, and I’m glad I could make the process clear and stress-free. Please don’t hesitate...

Reply from Brad Ellett

December 29th, 2025 05:49 PM

I'm really pleased to know that your journey with me was smooth and stress-free, Kyle. Taking the time to explain your options and make sure you felt confident throughout was a top priority. It's gratifying to hear that my approach left a positive...

Gina was very friendly and helpful.

Reply from Gina Champion, Ruoff Mortgage

December 18th, 2025 05:39 PM

I'm glad to know that you found my assistance friendly and helpful, Darren. If you have any further questions or need more support, please don't hesitate to reach out.

Great people to work with, but if you have issues with payment or the website, prepare to spend hours trying to actually reach a human being to fix the problem. They use all automated menus and fake AI representatives, and you have to jump...

Mary went above and beyond quickly answering any questions that my wife and I had. It was a great experience especially because it was our first home. I would recommend Mary to anyone looking into buying a home.

Reply from Mary Karabatak

December 28th, 2025 04:07 PM

It's wonderful to hear that I could assist you and your wife with your first home purchase, Caleb. I'm pleased to know that answering your questions quickly contributed positively to your experience. Thank you for considering recommending me...

mu loan officer was really knowledgeable of the process, he was always avaliable when needed

Reply from Edwin Carrillo, Ruoff Mortgage

December 19th, 2025 05:29 PM

I'm glad to know that my knowledge and availability throughout the process met your expectations. Assisting you at any moment was important to me, and I'm here if you have further questions or need assistance in the future.

Ruoff was a pleasure to work with all around. Incredibly professional and prompt knowledgeable in all aspects. Thank you again!

Reply from Stacey Tevis

December 28th, 2025 12:07 AM

Thank you for sharing your experience with Ruoff Mortgage, Joshua. I'm delighted to hear that you found my services professional and knowledgeable. Should you have more questions or need any further assistance, please don't hesitate to reach...

Customer service, period!

Reply from Samantha Conrad, Ruoff Mortgage

December 19th, 2025 02:46 PM

Your experience matters and the value of customer service remains a top priority for my clients, and your 5 star review is appreciated. I’m so glad everything worked out and you were able to get a beautiful new construction home without the...

Bless me with a home

Reply from Kym Baker, Ruoff Mortgage

December 16th, 2025 04:30 PM

It's wonderful to hear that I could help you find a home. If there's anything more you need or any questions that arise, please feel free to reach out. Your satisfaction is important to me.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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