Mutual of Omaha Mortgage, San Diego, CA

If I needed to leave a message she would always call me right back. She was very thorough with her explanations. Very pleasant.

John was excellent to deal with he was able answer all my questions and concerns. It is so nice to deal with a professional who really know all the answers . He was kind and patience and took time with we me.

Took longer than expected and seems like there were too many people involved and No one knew what the other told me. Although wasn't an unpleasant experience just seemed a little unorganized.

Being able to stay in touch with RM loan officer, to have a secondary person to contact and to have my questions answered.

Timely receipt of funds as promised.

My questions are always answered quickly

I felt from the first contact with Angelica like we werefriends. I felt at ease and confident with dealing with her.Whenever I contacted her she answered all my questionsand led me through the next step of the process. Thankyou Angelica.

The time it took to complete the process was considerably longer than it should take to complete a mortgage procedure and the underwriter request for information that had previously been provided was extremely frustrating

It was a pleasure and honor to work with Angelica. She was very professional and knowledgeable in the product. She also was very personable. She was very efficient and worked very hard to make sure the loan funded quickly.

The first part of our experience was poor. Everything took too long, feedback was delayed. We went weeks without any contact. Once the account was given to Elizabeth and later. Udo, progress resumed.