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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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Trisha McIntire
Responsive and timely communication
Very few requests for additional supporting documentation
Closed on scheduled closing date
Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
I appreciate your kind words and the time you took to leave a 5-star review, Terri! It's always a pleasure working with you. Thank you for always trusting me with your mortgage needs!
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Matt Truesdell
Matt is great to work with
Reply from Owner
June 15th, 2023 05:33 PM
Thank you Mark, for the great rating!
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Matt Truesdell
Matt is great to work with
Reply from Owner
June 15th, 2023 05:33 PM
Thank you Mark, for the great rating!
for
Matt Truesdell
Matt is great to work with
Reply from Owner
June 15th, 2023 05:33 PM
Thank you Mark, for the great rating!
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Lynsey Camp
Lynsey was frequently engaged and would answer questions quickly.
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Lynsey Camp
Lynsey is the best! She was always on top of things and made everything seamless
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Angela Monk
Angela was knowledgeable, communicated well, and went the extra mile for my clients. I highly recommend her to anyone looking to obtain a mortgage.
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Karen Mansfield
The only negative comment I have is that I prefer phone calls over text messages when dealing with critical issues. I wasn't always able to get in touch with Karen and she mostly communicated with text messages which I found less helpful than...
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Lynsey Camp
Lynsey and her staff did a very good job of walking me through the process and answering all of my questions in a timely manner.
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Shelley Mitchell
Shelley is extremely good at all the communication between all parties, very detail oriented and so pleasant to talk to.
Reply from Shelley Mitchell
June 30th, 2023 05:44 PM
Thank you so much Sean Albert! It has been my pleasure to assist you with your mortgage needs. I'm glad you appreciate my communication and attention to detail. Thanks again for taking the time to leave such a great review.
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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