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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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Shelley Mitchell
Shelley was extremely responsive and always ready and willing to answer any questions we had throughout the process. It could not have gone smoother.
Reply from Shelley Mitchell
March 27th, 2026 02:25 PM
Ryan, I’m pleased to hear that you felt supported and had a smooth experience. Being responsive and addressing questions is something I strive for with every client. I appreciate your kind words and am glad the process met your expectations....
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Shelley Mitchell
Shelley and her team were amazing.
Reply from Shelley Mitchell
March 27th, 2026 02:25 PM
I appreciate your kind words. It's great to hear that you had a positive experience with both me and the team. Thank you for taking the time to share your feedback.
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Shelley Mitchell
Shelley is a true professional! She is attentive, patient and a wonderful resource for my buyers.
Reply from Shelley Mitchell
March 27th, 2026 02:26 PM
Victoria, I appreciate your feedback and kind words. It's important to me to be a supportive resource and provide attentive service to your buyers. Thank you for sharing your experience.
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Karla Garcia
Karla is a master of her craft. She knows the ins and outs of lending and makes my clients feel comfortable all the way through. There is nothing Karla can't do in the world of lending. It's always a pleasure working with her and I look forward...
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Reply from Karla Garcia
April 24th, 2024 09:49 PM
Thank you Michael, right back at you! It is always a pleasure to work with you!
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Lynsey Camp
My clients had several last minute delays that made things a bit chaotic for them as we wrapped up the deal.
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Lynsey Camp
Communication was excellent. Lynsey and her team were able to talk any time we needed anything.
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Pinnacle Home Loans
Knowledgeable and communicative , always quick to reply … can’t wait to work with her again.
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Lynsey Camp
Was there for anything and answered all of my questions. Polite and thoughtful follow up. Made closing easy.
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Lynsey Camp
The BEST communication and availability to the client!
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Shelley Mitchell
Shelley was very responsive to any question or concern during the mortgage process. The team was quick to alert to next steps throughout the process.
Reply from Shelley Mitchell
July 17th, 2023 03:24 PM
Thank you so much for the kind words, Matthew! It was a pleasure helping you with your mortgage process. I'm so glad my team and I could provide you with the service you needed. We appreciate your rating of 5 stars!
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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