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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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Trisha McIntire
We thought everyone knew we would need to sign remotely. A day or two before close we learned that Fairway was under the impression we would sign in person. Once Fairway found out we were remote they made it happen for an online notary and...
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Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
Thank you, James! So glad we were able to work throught it and it was a smooth remot closing process. Thank you again for your kind comment and high rating. It was a pleasure working with you guys.
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Karla Garcia
Karla worked with all members of my family on a difficult 1031 exchange mortgage. Without her assistance- we would have not got through the maze of items that needed to be accomplished
Reply from Karla Garcia
April 15th, 2025 04:17 PM
I'm thrilled to hear that I could assist your family with the 1031 exchange mortgage. It was a pleasure working with all of you, and I'm glad I could help navigate the process. Thank you for your kind words and trust.
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Trisha McIntire
easy process & great to work with.
Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
Thank you for the review. We are glad to hear everything was easy for you. We're here if you ever need anythng or have quesstions in the future.
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Julie Obray
Julie is as professional as it gets. It's not every day that you get to work with someone that is quick to answer, guide the buyer, and engage efficiently with all other parties including title. It was a pleasure to work with Julie and would...
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Reply from Owner
January 9th, 2026 09:51 AM
Thank you so much David! We just finished a great transaction and I can't wait to get another one going with you. Thank you for all that you do.
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Bron Taj
Very responsive, gave us options and answered all questions. Very smooth process
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Bron Taj
Bron is very knowledgeable and provides superb customer service! He walked ua through every step and option answering all of my questions. He followed up every day throughout the process to give us updates and was always available. Top notch...
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Steven Walden
very helpful
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Lynsey Camp
Everyone on the team did a great job of getting everything moving and we were able to close sooner because of it. Lynsey and Danielle rock!!
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April Ramker
Knowledgeable and pleasant staff, hospitable office atmosphere and feeling like you're one of their friends or family
On the ball, get it done speed....hand contract over and relax
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Milton Close
A fair amount of miscommunication and changing document requirement.- understood requirements up front. excellent initially on complex finance deal for a property we ended up not closing. this cash out refi dragged on and we missed dip in rates....
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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