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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA

At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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The communication and the effort that was put into helping us get approved for our home!
Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
Andrea, thank you so much for your kind words! It was truly a pleasure working with you and being part of your journey to homeownership. If you ever need anything please reach out. We are here!
Very easy to work with
Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
Thank you so much for your kind words, Ronald! They are greatly appreciated.
ease of transactions and strong communication
Reply from Matt Mitchell
March 27th, 2025 05:46 PM
I'm glad to hear that you found the transactions easy and the communication strong. It was a pleasure working with you, Janet. Thank you for your feedback and trust in Mason-McDuffie Mortgage.
Trisha madd evergtbing easy and kept in communication with us. She ansssred all of our questions and finally got us out of a bad sotuaiton with our original home loan. we are very thankful!!
Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
Thank you so much for your kind words, Jenna! I'm so glad we could help make it happen! It was a pleasure working with you, and I'm always here if you have any questions in the future.
I got out of a bridge loan!!
Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
Trevor, I'm so glad we were finally able to help you get out of the crazy bridge loan! We look forward to working with you guys in the future. Thank you for the review.
Communication - professionalism - knowledge
He was a great communicator and went above and beyond throughou the transaction
I received timely communication from Tim and company on the mortgage matters and general advise when needed. He secured my interest instead of business which is rare and process wise it was very smooth and painless for me. I will never use...
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Customer service and support was exceptional!
Matt was a great loan officer who was readily available to advise and answer questions throughout the loan process.
Reply from Matt Mitchell
March 27th, 2025 05:46 PM
I'm thrilled to hear that I was able to assist you effectively throughout the loan process. Your satisfaction is important, and I'm glad I could be readily available to help with your questions. Thank you for your positive feedback.
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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