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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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Reviews from Web
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Karen Mansfield
Karen did a good job. And looked after our interest.
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Shelley Mitchell
Great customer service. Great communication from start to end. Shelly listened and talked me through the process. I'm forever thankful for her!!
Reply from Shelley Mitchell
March 20th, 2025 04:18 PM
Kristi, thank you so much for your kind words! It was truly a pleasure working with you on your home purchase. I'm so glad to hear that my communication and guidance were helpful throughout the process. Knowing that you felt supported and informed...
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Christopher Stewart
Never stopped eorking on complicated loan
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Karen Mansfield
Karen's advice and guidance made my loan process easy, quick and constructive. She is ever so kind. I highly recommend her and will do so every chance I ge. Thank You Karen
Reply from Karen Mansfield
March 19th, 2025 04:55 PM
Thank you, Lindy. Your prompt responses to my requests made my job easy. Best of luck in your new home!
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Scott Bessette
Scott was very helpful in deciding what option was best for our situation and he very clearly articulated what was required during the process which made the whole process quick and easy.
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Shelley Mitchell
Everything was great
Reply from Shelley Mitchell
March 17th, 2025 04:03 PM
Clinton, thank you so much for your review! I'm thrilled to hear that everything went great with your experience. It was a pleasure working with you, and if there's anything more I can do to help, please feel free to reach out anytime. Looking...
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Matt Truesdell
Matt is the man! Super easy to work with, answered all our questions, made himself available at all hours.I had worked with other lenders prior to Matt who kinda jerked me around. Matt made everything so much easier and straight-forward. Cannot...
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Reply from Owner
March 12th, 2025 08:59 PM
Thank you for the amazing feedback, Al! We're thrilled to hear about your positive experience working with Matt. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
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Trisha McIntire
Trisha goes above and beyond to make the home buying experience work for everyone involved! Absolutely loved working with her!!
Reply from Trisha McIntire
March 23rd, 2025 03:26 PM
Rylee, thank you so much for your amazing review! It was an absolute pleasure working with you and helping you through the home buying process. I know it was a rough one but you guys are amazing and happy it all worked out. If you ever need...
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Trisha McIntire
Trisha went above and beyond to make this deal work for everyone involved!!
Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
Thank you!
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April Ramker
April was very communicative the entire time and always went above and beyond to help. She's simply the best in the business.
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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