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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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Toni Ryan
Toni takes the time to explaine all the steps of the process, she helped all the way
Reply from Toni Ryan
October 1st, 2025 03:58 PM
Thank you so very much - You were a joy to work with.
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Toni Ryan
ToniTo is very helpful explains
Reply from Toni Ryan
October 1st, 2025 03:59 PM
Thank you so much - we made a great team to get the loan completed. Enjoy!
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Lynsey Camp
I appreciated the communication and promptness in how it was handled as a whol.
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Shelley Mitchell
Shelley always took the time to answer my questions and explain the process, or to offer me good advice. She made the entire loan application process very stress-free (as much as possible). Would highly recommend Shelley and Mason-McDuffie...
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Reply from Shelley Mitchell
September 22nd, 2025 02:56 AM
I'm pleased to hear that I could make the loan application process as stress-free as possible for you. Taking the time to explain the process and answer questions is something I prioritize, so I'm glad it made a difference. Thank you for recommending...
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Zachary Johnson
Really good communication and availability
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Phil Quisin
Five stars is not enough for my review of Phil. It was an absolute pleasure having Phil assist me with my refi, getting a huge step closer to retirement.Phil was kind, patient, professional and knowledgeable.Phil is the only one that I and...
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Reply from Owner
October 30th, 2025 10:28 PM
I'm truly grateful for your kind words, Linda. It's wonderful to know that you felt well-supported throughout your refinance process. Being part of your journey toward retirement is important to me. Thank you for placing your trust in me; I'm...
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Lynsey Camp
I have used Lynsey multiple times, and she has been consistently great at communicating. She is honest and upfront. Lynsey is an all-around great person, and I will continue to use her for all my mortgage needs!
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Toni Ryan
Personable and kind. Always took the time to explain big concepts. Had helpful tools and resources to make this process easier!
Reply from Toni Ryan
July 13th, 2025 04:37 AM
Thank you so much for your kind words. I so appreciate the trust you placed in me.
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Guillermo Chavez
Guillermo was willing to answer any questions.
Reply from Guillermo Chavez
August 5th, 2025 10:29 AM
Maida, I'm thrilled for you. It was a fantastic decision to acquire this home. This is the first of many investments you'll make to grow your wealth. Congratulations!!!!
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Shelley Mitchell
Shelley was amazing again to work with. No matter what issues come up she helps to problem solve and stay on our timeline. Happy to work with her again!
Reply from Shelley Mitchell
July 11th, 2025 04:39 PM
I’m really glad to hear you had such a positive experience with me once again. I always aim to tackle any issues that arise and ensure we stay on track. It was great working together, and I look forward to future opportunities to assist you....
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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