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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA

At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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Simplicity and regular communication
My wife and I were impressed with Michael’s customer service efforts. He was very accessible throughout the entire process.
Every Tuesday we received an email reviewing the situation ( forms needed, etc).
We highly recommend him.
Michael was easily accessible. When we had questions we had a response very quickly. You could see Michael was going out of his way to make sure we were taken care. My wife and I were very impressed with the level of customer service we received...
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Tony is great highly recommended
Tony is great highly recommended
Tony is great highly recommended
Tony is great highly recommended
Always there for you and very dependable person and even pick up the phone late at nights.
Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
I'm thrilled to hear that you had such a positive experience, Doris! Your feedback means a lot. I always aim to provide the best service to my clients, no matter the hour. It was a pleasure assisting you. Thank you for the 5-star review!
Trisha is so awesome! Made the whole process easy. She is great with numbers and helps with anything you need!
Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
Thank you so much for your kind words, Danica! I'm happy to hear you found the process easy and that I could assist you well. I'm always here to help with any future needs you may have. Thanks for choosing me!
The dedication that Trisha Crick had on our loan was amazing. She is truly a super star!
Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
I sincerely appreciate your kind words, Jesica. It's wonderful to hear that you were pleased with the service provided. Looking forward to assisting you with any future needs. Thank you once again for your review and for the perfect rating....
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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