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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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Tony Scarpero
Tony Scarpero and his team did a terrible job handling our mortgage process and, in my opinion, caused the closing to be delayed by several days. This had a domino effect resulting in all kinds of problems. I would never use this company again....
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Tony Scarpero
I used Tony for a mortgage and had a terrible experience. I would never use him or this company again.
Reply from Tony Scarpero
April 16th, 2025 02:15 PM
Hi Adam Gajadharsingh. We are very sorry to hear you had a bad experience with our team. We take our clients and their concerns very seriously and will have someone from our corporate office reach out to you to see how we can help improve your...
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Shelley Mitchell
It was a pleasure working with Shelley and her team. They were very knowledgeable, offered invaluable advice and were available to discuss any questions or concerns. They made a stressful and very difficult process easy to navigate. I would...
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Michael Conner
Everything was on time and efficient.
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Bron Taj
Bron helped my fiancé and I make our dream of home-ownership a reality. As first-time buyers we had a myriad amount of questions. Bron provided us with the information we needed to make an informed decision. We would without a doubt recommend...
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Bron Taj
Bron helped my fiancée and I make our dream of home-ownership a reality. As first-time buyers, we had an endless supply of questions. Bron explained every part of the process, and was able to clearly and efficiently communicate each step, both...
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Michael Conner
Love the team work and how informative they are,from beginning to end.
Thank you Shelly and Michael!
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Michael Conner
I love how informative the team was, and I really felt that the understood me and my needs.
Thank you so much,Shelly and Michael!
for
Matt Mitchell
Matt,
Thanks for all your help. We are very happy with the new rate.
Chris
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Trisha McIntire
Trisha jumped through hoops to close my loan. She stayed on top of the file and was great at keeping me informed.
Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
I'm incredibly pleased to hear about your positive experience, Matthew. It was my pleasure to assist with your loan and ensure you were always informed every step of the way. I'm always here if you need anything else in the future. Thank you...
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
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