Mason-McDuffie Mortgage, Sacramento, CA
Sacramento, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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I trust my loan officer.
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Overall the level of communication was very poor. First, the telephone number that is on his email is incorrect, it is that of another company. Secondly, we were not kept up to date regarding the interest rate or terms of the loan until the...
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The promptness, honesty, and endless knowledge.
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Transparent and concise communication
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Drew Morris
It was a pleasure with with Drew as he was on top of his game and a great ally!
Reply from Drew Morris
May 7th, 2024 08:09 PM
I'm grateful for your kind feedback, Joshua. It was a pleasure working with you as well, and I'm glad I was able to assist. Your positive review truly makes all the hard work worth it! Thank you for choosing Mason-McDuffie Mortgage. Looking...
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Drew Morris
Communication from Drew was great, he was on top of things and adjusted to the borrower's needs.
Reply from Drew Morris
May 7th, 2024 08:10 PM
I sincerely appreciate your kind words and high rating, Athena. It's my goal to adjust and respond accordingly to my borrower's needs. Your feedback validates my efforts and encourages me to continue delivering excellent service. Thank you...
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Drew Morris
Drew is a very professional loan officer. Can't get much better.
Reply from Drew Morris
May 7th, 2024 08:12 PM
Thank you so much for the kind words, Chuck! I'm thrilled to hear that you were satisfied with my services. Here at Mason-McDuffie Mortgage, we aim to provide the best possible experiences for our clients and your feedback is very encouraging....
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Drew Morris
Drew was excellent in helping explain what was needed. When an unexpected paper or other item was needed or did not work Drew explained why and what was needed. He kindly would send reminders via text or calls and give encouragement when needed....
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Reply from Drew Morris
May 7th, 2024 08:14 PM
I'm thrilled to hear such positive feedback, Merel/Rachelle. It was my pleasure to guide and support you throughout the process. Your review reinforces why I do what I do. I'm always here to explain and clarify any issues that might arise,...
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Had issues with the loan officer and had to contact management for help with the loan.
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Great lender
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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