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T
Terry-Dee C
NAALEHU, HI
Posted on February 16th, 2024 01:32 AM
If I didn’t understand, she explained it to me. And sometimes even then I wasn’t sure but I trusted her and she did it! She helped me keep our HOME! I will have no problem recommending Christie!
Reply from Christie Mitsumura
February 16th, 2024 08:08 PM
I'm truly grateful for your kind words, Terry-Dee. Trust is the most important foundation in the work we do together and I'm glad I could be there to guide you through the process. It's wonderful to know that I was able to contribute positively...
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Naomi W
Keaau, HI
Posted on February 14th, 2024 07:30 PM
Christie goes the extra mile to help her buyer's get their home. Her communication is also great.
Reply from Christie Mitsumura
February 14th, 2024 07:35 PM
I'm overjoyed to hear your positive feedback, Naomi! I always strive to go the extra mile for all my clients and I'm glad that effort resonated with you during your clients home buying process. Communication is indeed key in delivering a smooth...
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Donald D G
Keaau, HI
Posted on February 3rd, 2024 05:07 PM
Christie was professional from beginning to end. She was knowledgeable and kept us informed as to what was going on.
Reply from Christie Mitsumura
February 14th, 2024 07:38 PM
Thank you so much for the positive feedback, Donald! I'm thrilled to hear that you found my service professional and informative. It's always my goal to ensure clients have a clear understanding of the process. Your review means a lot to me...
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Diandra D
KAILUA KONA, HI
Posted on December 28th, 2023 05:45 PM
I am an agent whose client used Christie. Our closing was over Christmas when the escrow company had a security breach and has been shut down over a week. Christie did absolutely everything in her power to still make this thing close. It’s...
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Reply from Christie Mitsumura
January 3rd, 2024 06:54 PM
Thank you so much, Diandra, for your kind words and a fantastic rating. I'm thrilled to hear that I was able to help during such a challenging time. We strive for excellence in every transaction at Mason-McDuffie Mortgage, and it's incredibly...
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Kirk P M
KAILUA KONA, HI
Posted on December 28th, 2023 04:58 PM
Just overall communication and clear defined steps on how the application is moving forward . Always open to questions and worked with us daily/hourly to figure out the right rate to lock us in. Just excellent customer service
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Casey L
KIHEI, HI
Posted on December 23rd, 2023 05:14 PM
Christie was excellent to work with. She communicates proativetly and explains everything in detail. We look forward to working with her again in the future.
Reply from Christie Mitsumura
December 26th, 2023 07:43 PM
Thank you Casey! I look forward to working with you again soon!
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Kathryn C S
KAMUELA, HI
Posted on December 12th, 2023 01:01 AM
Top notch communication, Christie was honest, smart, accurate, intelligent, trustworthy, straightforward, insightful, motivating, had my best interests in mind, and made our dreams come true. All in a challenging market with rising interest...
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Reply from Christie Mitsumura
December 12th, 2023 03:09 AM
Thank you so much KC! I am so glad I was bale to help and be a part of this for you! A great way to start of the new year!
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Nichole E
PAHOA, HI
Posted on November 13th, 2023 08:44 PM
Several factors contributed to making it great! The service was exceptional—prompt, attentive, and friendly, creating a welcoming atmosphere. The quality of communication was top-notch, meeting or exceeding expectations! Highly recommend! :)...
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Reply from Christie Mitsumura
November 13th, 2023 09:10 PM
Thank you Nichole!! Likewise! It was an absolute pleasure working with you and I look forward to many more opportunities in teaming up again!
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Renee H
Kamuela, HI
Posted on November 2nd, 2023 05:15 PM
Christie went above and beyond to get this transaction over the finish line. I couldn't have asked for a more communicative and supportive lender. 5 stars from me!!!!!
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Johnny M
Pahoa, HI
Posted on October 31st, 2023 12:30 PM
Personal attention
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