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Highlands Residential Mortgage, Ltd. - Englew..., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
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Reviews from Web
Love Jacalyn! She is easy to work with and very responsive.
Smooth process
Christine was very helpful throughout this whole process. She made it known that we could contact her at any time with questions, which was very helpful. She was very patient with all the questions we had as first-time home buyers. She also...
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Jacalyn is a Rockstar! She always answers my questions and on top of everything from A-Z thought the buying process. She was great with communicating and on top of everything.
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The process itself was pretty smooth which I am very thankful for however, I feel like communication lacked especially towards the end of the transaction since I never heard from Laura only the automated emails. I would have appreciated a more...
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Reply from Laura Leavy
August 13th, 2026 08:55 PM
Cynthia, thank you for taking my call and walking me thru your feedback. Once we talked thru it, I am thankful that we both were able to come away with good information. Per your request, I have resent you the survey. It was amazing that you...
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Jalen was everything we could have hoped for and more in the home buying experience! Our timetable to move was incredibly rushed and we definitely put the pressure on him to finish quickly. We were clear to close within 25 days of contract...
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Jacalyn was absolutely amazing! She supported us and walked us through the entire financing process and made things so incredibly easy! She also jumped in to accommodate a quicker closing when plans changed and worked heavily with our relator,...
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Great communication, thorough explanations, and friendly service.
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Laura made sure the process was as fast and as easy as possible .
Clear communication regarding steps needed to be made.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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