Jacalyn Forleo
Sr. Loan Officer
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Reviews from Web
Jacalyn, as always, went above and beyond to take care of my buyer. She got my buyer into a mortgage that other lenders told her was impossible, and was easy to work with from pre-approval to clear -to-close!
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Reply from Jacalyn Forleo
August 29th, 2026 02:01 PM
Bridget, I'm grateful for your kind words and thrilled to hear that I could help your buyer secure a mortgage that others deemed impossible. It's always my goal to provide a smooth experience from pre-approval to closing. Thank you for trusting...
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She was patient, answered all my questions, got me the results I wanted.
Reply from Jacalyn Forleo
August 25th, 2026 01:12 PM
Katelynn, I appreciate your kind words and am pleased that I could assist you in getting the results you wanted. If you have any more questions in the future, feel free to reach out.
Purchasing a home can be stressful, and there were a few bumps along the way, but I appreciate the team's dedication to getting my loan closed. Everyone was pleasant to work with, and I am grateful for their efforts in helping me reach the...
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Reply from Jacalyn Forleo
August 21st, 2026 01:26 PM
Jon, I'm thankful for your kind words and for sharing your experience. I'm glad to hear that, despite the challenges, our team's dedication made a positive impact. Congratulations on reaching the finish line with your new home!
Jacalyn was so helpful and informative with our purchasing process. We talked to several lenders, some of which were not ethical at all and tried to hide costs, but Jacalyn was transparent throughout the entire ordeal. Will use her again and...
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Jessica was the loan officer on a recent transaction where I helped some clients purchase a home. She did a outstanding job and we closed without any issues. I value her professionalism and appreciate all she did to make this happen.
Jacalyn and her team are awesome to work with. They're professional, timely, and great at communication. My clients and I have full confidence when using Zenith Home Loans for their lending needs.
Jay and team were simply amazing. Jay answered all of our questions, had amazing contact, and worked with us to find the best rate for our situation. The best part, he will continue to work with us to make sure that we have the best rate. I...
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Jessica Glaeser was SUCH a pleasure to work with! I can honestly say that she made the process so smooth and so easy for us. I would definitely recommend working with her if you need a lender. She has amazing processes set up to help, and she...
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My husband and I just closed on our first home and had the pleasure of working with Jacalyn Floréo. We really appreciated how she took the time to listen to our concerns and stuck to our budget as well as walked us through multiple options...
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Jacalyn Forleo has received a review with 5 star rating from Cameron N
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1016776
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