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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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Reviews from Web
This purchase was for a second home. I was satisfied with the loan agent for our first home, but Robert really blew it out of the water! He was great! I was able to ask any and all questions I had and he responded so quickly. I would definitely...
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Robert was very solid through the whole process. Robert worked late at night and weekends for our complicated re-fi that involved investment properties. He even spent an hour on the phone on a Saturday night during a UT Vols football game....
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Robert was great. He answered his phone and text messages promptly. He got our loan processed, when we thought we were going to loose the deal. He went the extra mile with customer service and satisfaction.
I can recommend Mr. Carter to anyone who may need a great person in their corner, especially as a first time home buyer. Robert helped me through a 203k rehabilitation loan process and made what was difficult an easy and educational process....
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Robert Carter is amazing! He was made the whole process easy, and painless. He even got me a way better rate than my credit union! If you are looking for a mortgage, you should definitely use him!
Robert Carter is a miracle worker. He made the refinancing process simple and painless. He went above and beyond other companies and I have already recommended him to others. 5 Star Service!
Reply from Robert Carter
October 21st, 2014 12:00 AM
Thank you for the 5 Star Service comment. You and your family are 5 star as well, and it was our pleasure to help with the refinance. Thank you for your business.
Robert was very accommodating. I have a crazy schedule and he was very helpful in getting this process completed in a timely manner. He was available and responded to all questions quickly. He even met me on a Saturday.
I would like to say that Mr. Carters professionalism and dedication to the home lending industry are his greatest assets, and any lending organization that Mr. Carter is a member of should feel very fortunate to have him on their staff.I am...
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Reply from Robert Carter
July 4th, 2014 12:00 AM
Thank you Mr. Doores. I do miss flying for a living from time to time, but it is amazingly rewarding to see people move into a new homes as well, and this career allows me the opportunity to go home and enjoy my own home every evening. I hope...
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From day one, Robert was on top of it. We meet with him before we officially started house hunting to see exactly what price range we could consider. He was very personable, informative, and honest. During our house search, he was always available...
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Reply from Robert Carter
July 1st, 2014 12:00 AM
9 days with a clear to close in only 7 days! This is what happens when you approach the lender with your documents before you go house shopping, which is the right way to do things. Most people put the carriage in front of the horse, but you...
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Mr. Carter is not only extremely knowledgeable through the mortgage process but worked with me in the beginning to get me on the road to my first home! He is ALWAYS available to answer any questions I have, and is super friendly yet professional....
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Reply from Robert Carter
June 30th, 2014 12:00 AM
Thank you for your business. We love helping our first time home buyer clients realize the dream of home ownership and being available when you need us is something we pride ourselves on. Congrats on your new home "slingin hair."
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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