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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Tues
24 hours(Open now)
Wed
24 hours
Thu
24 hours
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Reviews from Web
Great communication, great assistant, Malinda! Always helpful and easy to get in touch with them!!
Robert was extremely help and went beyond his regular business to help us!
Robert and his team were amazing throughout the entire process! Even navigating through some appraisal issues were able to stay the course and get us closed! Thank you!
Reply from Robert Carter
April 21st, 2026 01:34 PM
Thank you Brook. One of my favorite things to do is take on a good challenge, and win. I'm happy we were able to get the appraisal thrown in the trash can and find a solution that got everyone to the closing table. We look forward to working...
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We were able to be pre-approved within hours and make an offer on our home same day. The process was seamless and were final approved within 14 days. Robert and his team went above and beyond!
Reply from Robert Carter
April 21st, 2026 01:34 PM
Thank you for the kind words! We strive to do our best for every client, and close as quickly as needed. We look forward to working with you again in the future.
We were able to be pre-approved within hours and make an offer on our home same day. The process was seamless and were final approved within 14 days. Robert and his team went above and beyond!
Reply from Robert Carter
January 4th, 2023 12:00 AM
Thank you for the kind words! We strive to do our best for every client, and close as quickly as needed. We look forward to working with you again in the future.
Robert made the closing process seamless and easy. I have closed two mortgages with him and both ran smoothly. I would definitely recommend!
Reply from Robert Carter
April 21st, 2026 01:34 PM
We hope to work with you for a third time when the need arrives. We will be here when you need us.
Robert Carter help me with my refinance . I was very pleased to know how knowledgeable he is. He even guided me through the process and got my interest rate lowered, which made my payment much more affordable! I was very pleased!
Reply from Robert Carter
April 21st, 2026 01:34 PM
We love hearing about reduced terms and payment. Our goal is for you to pay off your home, not keep paying on it forever.
Robert Carter help me with my refinance . I was very pleased to know how knowledgeable he is. He even guided me through the process and got my interest rate lowered, which made my payment much more affordable! I was very pleased!
Reply from Robert Carter
April 21st, 2026 01:34 PM
We love hearing about reduced terms and payment. Our goal is for you to pay off your home, not keep paying on it forever.
Robert is a consumate professional who is also laid back and friendly. Definitely a rare combinationin. It was an absolute pleasure working with him.
Reply from Robert Carter
April 21st, 2026 01:34 PM
It has been a pleasure assisting you as well, we just hate that you are moving further away! Keep in mind we are licensed in 8 different states if you should ever need us again.
Approximately 6 months ago, Mr. Carter refinanced a home that I’ve owned for several years that has allowed me to upgrade and renovate. The process was easy and smooth. Couldn’t have asked for a better experience. Thank you!
Reply from Robert Carter
April 21st, 2026 01:34 PM
It was our pleasure to help you again. We hope the renovations are coming along as planned.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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