

Georgia Region, Rome, GA
Rome, GA

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Entire loan from origination up to closing was conducted on-line. Utilized latest techniques to complete the loan process remotely. Excellent customer service. Did what they said they would do - on-time.
Great communication and rapid response from office staff. My closing occurred while Thomas was on vacation, yet he still called to check on things before, during, and after. Partner Tony Miller also called. Felt like my loan was in good hands...
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Brook was very helpful in providing us with a list of needed documents. This made getting approval easy
Bob was a pleasure to work with for his main concern was what I needed. His was committed to assisting me with every phase of my refinancing. With his honesty and professionalism, the process was fast and seamless.
Bob made refinancing such a pleasure. I dreaded the process, but Bob did a great job of setting our expectations, explaining our options, working to a result that was the best for our situation. I highly recommend Bob.
Bob was extremely responsive. Working with him was easy. At all times I felt that he cared about me as a customer. If Bob did not know the answer to a question, he got back to me almost immediately. I had some issues with online documents,...
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Bob has assisted me with a previous mortgage and was there when we needed him to resolve an issue. Terrific experience and a wonderful person who has my interest in mind
Bob has helped me with refinancing my house twice, once post-divorce and then again more recently, in order to gain a better rate. Each time, Bob make the process painless. His help, advice, handholding and knowledge were all appreciated. I...
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Thomas was great to work with! He was very informative and proactive in helping me understand the loan process and making sure I had everything needed for the underwriter. He was in touch often with status updates on the loan process, and presented...
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I appreciated the rapid response to my questions via email. The staff was professional and polite. The amount of time to secure the loan was actually short!Securing a home owner's loan from Ken Pence and FirstBank was a positive experience....
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433