First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
fast, friendly, and knowledgable customer service.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm grateful for your 5-star rating, Amy! It's fantastic to hear that you found our customer service at First Federal Bank to be fast, friendly, and knowledgeable. Your positive feedback motivates us to continue providing top-notch service....
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and his staff stayed on top of things, they made sure we were able to close in a minimal amount of time. This is our third or fourth alone with Mike, he goes above and beyond!
Reply from Mike Warsop
September 12th, 2026 12:21 AM
Hi Ray, thanks so much for the fantastic review! It's always a pleasure working with you and I'm glad to hear that you were happy with our quick closing time. As you already know one of my main goals is to always go above and beyond for my...
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Detailed, professional and friendly. Enjoyed the experience
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
Thank you, Mycheal, for your wonderful review and for giving me a perfect rating. I'm very pleased to hear that you enjoyed your experience with us at First Federal Bank and found my service to be detailed, professional, and friendly. Your...
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Buying a new home can be extremely stressful, but working with Jon made the experience much less daunting and truly exciting. His exceptional customer service and attention to detail were evident throughout the process. Jon was friendly and...
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Reply from Jon Barrett
September 12th, 2026 12:27 AM
I'm thrilled to hear that you had a positive experience, Deborah. Buying a new home is indeed an exciting time, and I'm glad I could alleviate some stress and make the process smoother. It was a pleasure to work with you and I'm happy to hear...
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I never felt pressured and he never seemed “sales-y” (which is huge for us). We had all of our questions answered quickly and everything made sense. We ran into an issue of damage to the property from a hurricane which postponed things but...
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Ben was quick to respond to questions and provide updates
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I appreciate the positive feedback, David! It's essential for me to keep my clients updated and address their questions promptly. Your satisfaction is my priority, and I'm glad you experienced that during our interactions. If you ever need...
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I've worked with Jennifer three times now for VA IRRLs. She has been absolutely the best! Responsive - informative - personable. I look forward to refinancing with her again when rates drop. Can't recommend her high enough. Truly great working...
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you, Joshua, for your glowing review! I'm thrilled to hear that you've had a great experience with our refinancing processes at First Federal Bank. It's been a pleasure to assist you with your VA IRRRLs, and I'm here for you anytime the...
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Ben has been a pleasure to work with. I have recommended him to others. In fact, I first worked with Ben on a refi a few years ago. It went so smoothly, I kept his email. Several years late, When I was ready to considering looking for a new...
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Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I'm thrilled to hear that you had such a positive experience, Nathan! It was a pleasure working with you again, and I'm pleased I could assist in making your homebuying process smooth and stress-free. I'm here for you anytime you need assistance...
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Farrell was very professional and thorough, I’d recommend him to my family and friends.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
Thank you for your kind words, Matthew. I'm glad to hear that you had a satisfactory experience. It's my goal to provide the best service possible for our valued customers at First Federal Bank. I'm thrilled to know you would recommend me to...
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Vic helped me through the process and was open and honest!
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Thrilled to hear that you had a positive experience with me at First Federal Bank, Jared. Your feedback is greatly appreciated. I'm glad that my approach to openness and honesty resonated with you. Ensuring the process is smooth and understandable...
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3671–3680 of 14162
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.