

First Federal Bank - Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
David and his team were friendly, patient and responsive throughout the entire process. From the first interaction all the way through closing, David kept the lines of communication open, answered any questions I had and expertly guided me...
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Reply from David Burroughs
September 12th, 2026 12:28 AM
Thank you for sharing your positive experience, Michael. It's important to me that the process is as smooth and seamless as possible, so I’m glad to hear you felt well supported from start to finish. Maintaining open communication and providing...
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I thought Jeff was straightforward, knowledgeable, and reliable. He was personable without being sales-y and very responsive. A true pleasure to work with; the process was smooth and fast. I would absolutely work with Jeff again.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Hearing that you found my approach straightforward, knowledgeable, and reliable is very meaningful to me. I strive to be personable and responsive, while ensuring the process remains smooth and efficient. I'm glad you had a positive experience,...
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care and attention ,made the process very easy thank you
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm grateful for your kind words, Edgar. Making the process easy for you with care and attention is always my goal. If you have any more questions or need further assistance in the future, don't hesitate to get in touch. Thank you for your...
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Wes is very knowledgeable and friendly. He was also very transparent and answered our questions in a timely manner. We never got left in the dark about anything and Wes always answered our calls and emails ASAP. He made the mortgage loan process...
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Reply from Wes McDonald
September 12th, 2026 12:28 AM
Thank you Steven! I'm glad to hear that you found my knowledge and transparency helpful during the mortgage loan process. It was an honor to assist you with your homebuying process. If you need any more advice or have further questions in the...
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She was very attentive, and had answers to all our questions. Her quick response time is not something you see much these days. She is special.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much Stacy. It was a pleasure helping you on this process. Let me know if you need anything.
I worked with Jennifer Batterton on a recent refinance and was extremely impressed with her responsiveness, expertise, and professionalism. She provided clear communication, quick follow-up, and made the entire process efficient and seamless....
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David and his team were friendly, patient and responsive throughout the entire process. From the first interaction all the way through closing, David kept the lines of communication open, answered any questions I had and expertly guided me...
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Listened to what we wanted and needed, helped guide and complete the process, very responsive to requests and questions, a very nice person.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It was a pleasure helping you and Susan on this process and home mortgage again and again Jeffrey. Let me know if you ever need anything else.
Ryan was honest, clear, and helpful during every step of the process. I never felt uncomfortable or confused while working with him -- he gave me a good sense of the current market.
Reply from Ryan West
September 12th, 2026 12:18 AM
James, thank you for sharing your experience. I'm glad to hear that you felt comfortable and informed throughout the process. Ensuring clarity and honesty is important to me, especially when navigating the market. If you have any more questions...
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Easy communication. Any difficulty was only due to my own computer deficiencies.
Reply from Scott Austin
September 12th, 2026 12:22 AM
I'm glad to hear that communication with me was smooth, Thomas. I understand that technology can sometimes be a challenge, but I'm here to help however I can. If you encounter any issues or have questions in the future, please feel free to...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.