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First Continental Mortgage, Houston, TX
Houston, TX
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands ... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Very communicative and quick to respond. Knowledgeable in the field and helped us in the new home purchasing process.
Reply from Deanne Monro
January 24th, 2024 09:54 PM
Thank you, Anthony, for taking the time to leave such a positive review. I'm delighted to hear you found our communication and response time satisfactory. Your feedback is important, and it's always a pleasure to assist valued clients like...
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I understand there are multiple clients but I had phone calls not answered or returned.
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It was great
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Jessica Marlar
Jessica and her team were amazing throughout the entire process. We had a very unique financial situation that made acquiring a standard mortgage difficult. Jessica worked hard to find a solution that fit our needs and keep us near our budget....
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Reply from Jessica Marlar
January 17th, 2024 08:26 PM
Thank you so much for your kind words and 5-star rating, Betty. It was a pleasure to work with you and help navigate through your unique financial situation. Communication is key in our line of work and I'm glad you found it helpful. It's always...
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Olena was very attentive and responsive through the process as well as knowledgeable and informative.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm sincerely grateful for your feedback, Brock. It's wonderful to hear that you found my services valuable. I always aim to provide the highest level of customer service by being attentive, responsive, and informative. Thank you for the 5-star...
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Olena was very responsive and very friendly. I appreciated her work and have no negative comments regarding her. There was some confusion regarding interest rates and the free rate adjustment to the lower rate before closing. At one point I...
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Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you so much for your kind review, Cody. I am glad to hear that you found my service friendly and responsive. I apologize for the confusion regarding the interest rates, and I understand your concern. I can assure you that we strive to...
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Explained everything clear
Reply from Sundy Rutkowski
August 8th, 2024 02:56 PM
I'm thrilled to hear you had such a positive experience, Naga. It's always my goal to make sure all parts of the process are clearly explained. Your 5-star rating means a lot. Thank you for your feedback, and please don't hesitate to reach...
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she sat down and ran numbers with me
Reply from Sundy Rutkowski
August 8th, 2024 02:56 PM
I'm delighted to hear that you had a positive experience! I always aim to provide a thorough and personalized service, and I'm glad to see that reflected in your review. Looking forward to assisting you again in the future. Thank you for the...
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Excellent support from Olena. She is knowledgeable and cleared my all doubts. She helped me to find right financing option with decent market interest. But at the end I am not happy with brightland home, because of handing over a unfinished...
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Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for your feedback and for the 4.16 out of 5-star rating. I'm delighted to know my knowledge and support were helpful in your financing process. I deeply regret that your experience with Brightland Homes' didn't meet your expectations....
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I personally did not deal with Sundy directly. My spouse had the interaction during the process. So my ratings are fairly neutral. I do know there some miscommunications on several occasions.
801–810 of 1071
About
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted First Continental Mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Gallery
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov