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First Continental Mortgage, Houston, TX
Houston, TX
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Everything went well with Olena. Communicated well with me and kept me updated. Thank you for the smooth transaction.
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Olena was very supportive and explained all the steps about home loan process and very friendly to work with.
When we went to our closing appointment the amount we were given in the closing documents did not match the amount that was due at closing. For some reason the documents were not updated and therefore we showed up to closing with the wrong...
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Deanne was very helpful and such a pleasure to work with.She was always there when we had a question and offered so much advice and help for our first home. She made this an absolute joy and a great experience I would recommend her to anyone...
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Olena was very helpful and friendly when working with her for my home purchase. It was great working with her.
Reply from Olena Matsko
September 27th, 2024 10:05 PM
Thank you for your positive feedback. I am thrilled to hear about your 5-star experience. Looking forward to serving you again in the future.
George was exceptional in all areas! He made to to give me a call to answer any questions I have and ensure I am understanding everything. He answered all of my emails and calls promptly and gave me all the information I needed. He really wants...
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Reply from George Johnston
September 27th, 2024 10:05 PM
Thank you for sharing your positive experience working together. I'm glad to hear that my prompt response and clear communication served you well. Thank you once again for your kind words.
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From the beginning the whole process I felt that I was part of a family, from the sales part to the construction to the loan process!!! Brightland Homes has chosen people that make the experience stress free and just overall great. Thanks again...
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Reply from Deanne Monro
September 27th, 2024 10:47 PM
Thank you for your kind words. We work hard to make our customers feel like family, and it's rewarding to know that we succeeded in your case. We appreciate your 5-star rating and hope to continue providing excellent service in the future.
Timely processing of loan application
Reply from Sundy Rutkowski
September 27th, 2024 10:48 PM
We are pleased to hear that you experienced a timely loan application process. We always strive for efficiency in our services. Your feedback is appreciated and will be shared with the team. We look forward to assisting you in the future.
Sundy was helpful, we however found it very frustrating to keep finding errors or incorrect sections on disclosures and being told to sign and it will be fixed for the closing. I find it to be unacceptable to push anyone to sign any legally...
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Reply from Sundy Rutkowski
September 27th, 2024 10:49 PM
Thank you for the feedback. We appreciate your candid review and are sorry to hear about the experience you had with your disclosures. We understand how important it is to receive accurate and complete documents, especially in matters as significant...
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I was completely impressed with their professionalism and customer service.
Reply from Sundy Rutkowski
September 27th, 2024 10:49 PM
I'm thrilled to hear that you were impressed with our professionalism and customer service. We always strive to offer outstanding service. Your feedback is greatly appreciated and will serve as encouragement for our team. If there's anything...
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About
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted First Continental Mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Gallery
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov