Fairfax, VA
Fairfax, VA
Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Traci helped us understand with any questions we had! Very friendly! Thank you Traci for being there for us to the end!
Reply from Traci Rizer
December 3rd, 2025 05:24 PM
You are very welcome, you guys were fantastic to work with, I am glad you are finally in your new home ! Thank you very much for the kind words
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Excellent professional customer service.
Reply from Traci Rizer
December 3rd, 2025 05:24 PM
Thank you very much !! Working with you both was my pleasure ! I hope you are enjoying your new home
Kristi is a Rockstar. Full stop! Although she was not personally gathering and processing my documents, she made sure to keep me updated, provided GREAT counseling, and had me motivated all the way to closing. Kristi is honestly the ONLY reason...
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Reply from Owner
July 6th, 2025 12:00 AM
Hi Lou, I am thrilled to hear such wonderful feedback! Your praises warm my heart and motivate me to strive harder for all of my clients. Thank you for recognizing the passion I put into my work, it truly means a lot. It's customers like you,...
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Communicates easily, responds quickly
Reply from Lorinda James
December 3rd, 2025 05:26 PM
Thank you, Fawn for the kind review. Thank you for being a great client.
Mr. Matthews went over and beyond to make sure everything I needed was taken care of. He was always available to answer any and all questions throughout the process. He truly made this possible. The team in general were all very helpful and...
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People were excellent. Your encrypted app is very hard to read due to the size of the font. I tried to use the app on an IPhone, IPad, and Mac Computer all were hard to get the resolution required for easy use. I had family members try and...
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Reply from Jim Galloway
October 4th, 2024 09:39 PM
Thanks Tom! We'll look into the difficulty you had viewing everything. I'm sorry you were having issues.
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Dana Chapman
working with Dana was a pleasure. Her knowledge and professionalism made the entire process go very smoothly.
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Timothy Dixon
Tim communicated with us frequently.
Reply from Timothy Dixon
December 5th, 2025 09:28 PM
I'm thrilled to hear you had a positive experience, Kelly! Your feedback is greatly appreciated. I find that frequent communication is key in ensuring a smooth mortgage process. I'm glad it worked well for you. If you need any future assistance,...
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Excellent communication! Bonnie was there with us all along the way.
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Lori Jule and her team did a great job with transitioning onto my loan after I originally started the process with Katie Brinson, which was another great loan officer to follow. Her team jumped right in with friendly and open arms and allowed...
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About
Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org)