Envoy Mortgage Ltd - Houston, TX

Houston, TX

4.92

(2,882)

Mortgage

Contact Info

(831) 205-0570

Houston, TX

https://www.envoymortgage.com/

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.92

(2,882)

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Very professional and overall great experience.

Reply from Jesus Renteria

August 31st, 2026 04:45 PM

Mario!! It was a such a pleasure working with you and your father; so happy it all worked out. Please let me know if I can be of any assistance moving forward. :)

We've been working with Franco for about 15 years now, and we've always been very impressed with the service we've received. Franco and the whole staff have always been attentive to our needs and responsive to our questions and concerns. Highly...

Reply from Owner

January 12th, 2026 09:54 PM

It's wonderful to hear such positive feedback from our long-term clients. I genuinely appreciate the trust you've placed in me over the past 15 years. Ensuring attentive and responsive service is always my goal, and I'm glad to know it has...

Dianne was very responsive to all questions. Great guidance and support. We really felt we had someone trying for us. We very much appreciate all her help. We got the chance to learn alot from this experience. Thank you!

Reply from Dianne Pinheiro

August 31st, 2026 04:40 PM

Thank you, Moses. You and Georgia were such a joy to work with. I am so glad you were able to find the perfect property for you family. You will build a lot of memories there. Please stay in touch.

Kathy not only got me my preapproval, but then on a Saturday changed everything for me to get me into a loan that secured me getting my house. Walked me through everything. Calmed my anxieties. Made sure everything was set to go smoothly at...

Mr. Renteria was fast, freindly and easy to work with!

Reply from Jesus Renteria

August 31st, 2026 04:45 PM

Thanks so much Dave! It was a pleasure working with you. Good luck w all your future endeavors! :)

Kathy Lawler is incredibly responsive, knowledgeable, and always willing to go the extra mile to ensure my clients' needs are met. Her communication is clear and concise, and she keeps both myself and my clients informed throughout the entire...

Jesus is extremely knowledgeable; he eases my clients through the loan process with patience and sincerity. He is easy to work with and maintains communication with us (agent/client) throughout the transaction. I look forward to working with...

Reply from Jesus Renteria

August 31st, 2026 04:45 PM

Thanks for the great review Patricia!! Looking forward to many more successful transactions! :)

over promised and under delivered. We were supposed to close in 25 days and it took 60. Lack of communication, things that should've been checked off and taken care of weeks before. Challenges do pop up, but those should be the only thing holding...

Reply from Cynthia Holthouse

August 31st, 2026 06:12 PM

I sincerely apologize that your experience with Mason-McDuffie and myself fell short of expectations. A 60-day close is certainly not our standard, and 25 days, while ambitious, isn't unheard of. I understand your frustration with the lack...

I really appreciate the amazing communication Dianne provided and the great follow up. Dianne is so awesome to work with and so knowledgeable.

Reply from Dianne Pinheiro

August 31st, 2026 04:40 PM

Thank you, Frank. As always it was a real pleasure working with you. You are one of the most patient agents in the area. Always looking out for your clients.

is not ideal.

Reply from Cynthia Holthouse

August 31st, 2026 06:12 PM

I appreciate your feedback, Alvaro. It seems we fell short of your expectations and for that, I apologize. Striving for excellence is always our goal at Mason-McDuffie Mortgage. I would love the opportunity to learn more about your experience...

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

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