Dream Team At ALCOVA Mortgage

Showing You The Way Home

Greenville, NC

4.97

(3,648)

Mortgage

Mortgage Loan Officer

Contact Info

(252) 439-0500

Greenville, NC

https://alcova.com/group/dream-team/

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4.97

(3,648)

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5 Star

99%

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Jae is always professional, personable, friendly, and willing to help. You rarely see all of these traits in one person.

Reply from JAE GOESS

July 23rd, 2024 10:35 AM

Thank you so much for your kind words, Jodi. I'm thrilled that I could provide a great experience for you. It was nice to finally meet you in person! Welcome to your new home and I look forward to serving your future needs at ALCOVA Mortgage....

Russell was very informative and articulated the entire house buying process in an easy to understand approach. He consistently communicated and walk us through all stages of the process. We never felt overwhelmed. I would highly recommend.

Reply from Owner

July 23rd, 2024 06:40 PM

We sincerely appreciate your kind words and the 5-star rating, Phillip! It was a pleasure to guide you through the home buying process, and we are thrilled to hear that you found the communication effective and the process easy to understand....

Russell was kind and very communicative. He articulated the entire house buying process is an easy to understand way and answered any questions timely. He was informative throughout the entire process. I would recommend him.

Reply from RUSSELL SMITH

July 23rd, 2024 06:39 PM

Thank you, Phillip, for taking the time to leave a review! We appreciate your kind words and we are glad to know that our communication was effective for you. We strive to make the home buying process as understandable as possible for our clients....

We really appreciated the level of communication and assistance that we received. You made our out of state transaction as seamless as possible. We encountered some unexpected difficulties with our closing date and we thank you for your patience....

Reply from JAE GOESS

July 20th, 2024 04:07 PM

Thank you, Cynthia! I'm thrilled to hear that you appreciated our communication and assistance throughout this process. It's always a top priority to make every transaction as seamless as possible. I hate that you both experienced difficulties...

Jae has a very personable approach to the experience. I appreciate her sincerity and interest in making sure everything was taken care of and communicated appropriately.

Reply from JAE GOESS

July 20th, 2024 04:10 PM

Thank you so much, Kema! I truly appreciate your feedback. It was so nice to finally meet you in person and I'm thrilled to hear that my approach was comforting and beneficial to your experience with ALCOVA Mortgage and myself. I look forward...

Russell was an absolute pleasure to work with. He was very prompt, knowledgeable, and honest. This is my second time working with him and I would highly recommend him to anyone looking for mortgage loans.

Reply from Owner

July 23rd, 2024 06:37 PM

Thanks for the glowing review, Josh! We are thrilled to hear you had a positive experience for the second time. Your kind words about our promptness, knowledge, and honesty are deeply appreciated. It's always a pleasure working with you and...

Reply from RUSSELL SMITH

July 22nd, 2024 09:50 PM

Thank you, Joshua, for the excellent review. It's always a pleasure working with you, and I'm thrilled to know that you were satisfied with my service. Your recommendation means a lot. If you have any future mortgage needs, please don't hesitate...

Ferment is the man. He helped out in anyway he could.

Reply from Jeremy Casiano

July 21st, 2024 09:27 PM

Hi William, I appreciate the stellar rating and your positive feedback. I'm glad that I was able to assist you throughout the process. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. Proud...

Russell and his team have yet again exhibited the highest level of professionalism in helping my family realize our home ownership goals. It was an absolute pleasure working with the entire team, and if the need should arise in the future,...

Reply from Owner

July 23rd, 2024 06:44 PM

We are truly grateful for your kind words and high rating, Anyfanga. It was a pleasure to help your family achieve your home ownership goals and we're glad that our team could make the process seamless for you. Should you need any assistance...

Russell and his team are phenomenal! Being Realtors for 20 years we have dealt many companies and they are by far the best!!! Highly Recommend!!

Reply from RUSSELL SMITH

July 16th, 2024 04:05 PM

We are absolutely thrilled to hear such encouraging words, Jason! It's immensely rewarding to know that you've had a great experience with us at The Dream Team at Alcova Mortgage. Your recommendation means a lot to us. Being in this field for...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Addresses and Serving Areas

Primary Serving Area

Greenville, NC

Other Serving Areas

Whiteville, NC