

Dream Team At ALCOVA Mortgage
Showing You The Way Home
Greenville, NC

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jae's availability, quick response, helpful and understanding of the loan process made our experience easy, exciting and reduced any anxiety.
Reply from Jae Goess
August 10th, 2025 12:01 PM
Thank you for your kind words Jeff! I'm really glad to know that my availability and quick responses helped make the loan process smoother for you. Making your experience easy is always my goal! If there's anything else I can assist you with...
read more
Russell's availability and ease of communication made working with him a dream. My questions were always answered quickly and he went out of his way to coordinate with the people involved. It was fantastic .
Reply from Russell Smith
August 11th, 2025 05:47 PM
Cynthia, thank you so much for your warm review. I'm really happy to hear that my availability and communication made your experience enjoyable. It's important to me to ensure everything is seamless for you, and I'm glad I could promptly address...
read more
Ashlee Roby - Mortgage Loan Officer, NMLS #2150168 has received a review with 5 star rating from Robin
Reply from Owner
March 2nd, 2026 06:22 PM
I appreciate your high rating, Robin. It reflects positively on my work, and I'm glad to have been able to assist you. If you have any further needs, please let me know.
Quick, friendly
Reply from Ashlee Roby
August 9th, 2025 12:34 PM
Thank you, Robin, for your review. I'm glad to hear you found the experience quick and friendly. Providing a smooth and pleasant process is my goal, so it’s great to know I met your expectations. If there’s anything else you need, feel free...
read more
GREAT people to work with. Highly recommend!
Reply from Owner
March 24th, 2026 04:36 PM
I appreciate your review and recommendation, Lina. It's wonderful to know you had a positive experience. If there's anything more we can assist you with, we are just a call away!
We really enjoyed how friendly Jae was to us, quick to respond when we needed her help, and very resourceful to all of our questions
Reply from Jae Goess
August 6th, 2025 03:58 PM
Lina, I appreciate your thoughtful review! I'm glad to hear that you found my approach helpful and responsive. If you have any more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing to work with...
read more
His knowledge and professionalism was great and he was very personable and helpful. I would recommend Eddie to all my family and friends
Reply from Eddie Vera
August 7th, 2025 04:02 PM
Thank you so much, Alison, for your kind words. I'm really pleased to hear that my knowledge and approach resonated with you. Being personable and helpful is something I strive for, and it's wonderful to know you felt well-supported. Your recommendation...
read more
Ashlee was awesome! very informative and knowledgeable. She went far and beyond to help on everything and always answered any questions or concerns.
Reply from Ashlee Roby
August 6th, 2025 07:05 PM
Thank you, Austin, for your kind review! I'm delighted to hear that you found my assistance informative and helpful. I strive to support my clients by addressing their questions and concerns thoroughly. It was a pleasure working with you, and...
read more
Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Randy K
Reply from Owner
October 25th, 2025 07:53 PM
Hey Randy, we are so happy that you were able to purchase your awesome historic home and know you are going to thoroughly enjoy it! We thank you for always choosing us as the best mortgage lender and look forward to working together again!...
read more
The entire staff was wonderfully responsive and pleasant. A great experience.
Reply from Russell Smith and The Dream Team at...
August 1st, 2025 06:20 PM
Thomas, I appreciate your kind words about your experience with us. It's great to know that you found the staff responsive and pleasant throughout the process. Providing a positive experience is always my goal, and I'm glad to see that reflected...
read more
581–590 of 3648
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance