CrossCountry Mortgage, Cleveland, OH
Cleveland, OH
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I couldn’t recommend Adam enough! He was incredibly knowledgeable, responsive, patient, and always took the time to answer all of our questions and explain everything clearly. I always felt like I was in good hands and that he genuinely cared...
read more
Reply from Owner
October 6th, 2026 07:47 PM
Hailey, I'm so pleased to hear that you felt in good hands throughout the process. Your kind words about my knowledge and dedication mean a lot to me. At CrossCountry Mortgage, LLC, we strive to offer clear communication and personalized service,...
read more
Communicated well and explained the process
Reply from Kellie Clark
October 5th, 2026 05:24 PM
I'm glad to hear that you felt the communication and explanations were clear, William. At CrossCountry Mortgage, LLC, ensuring you understand each step of the process is a priority for me. Thank you for sharing your experience!
Brandon and his team have been absolutely wonderful to work with from start to finish. He’s very personable, knowledgeable, is fantastic with communication, and there is no doubt that he really cares about his clients and his work. We have...
read more
Reply from Brandon Kelley
October 5th, 2026 05:07 PM
Karlie, I’m pleased to hear that you had a great experience working with me and my team at CrossCountry Mortgage, LLC. Your trust and kind words mean a lot, and I'm grateful for the opportunity to assist you throughout the process. Thank you...
read more
Communication was amazing!
Reply from Kyle Barnard
October 5th, 2026 04:32 PM
I'm pleased to hear that you found the communication great, Merlina. At CrossCountry Mortgage, LLC, ensuring a smooth and positive experience is a priority, and I'm glad I could assist you effectively.
Provides good feedback and advice.
Reply from Ben Zollner
October 5th, 2026 04:14 PM
Marie, I'm pleased to hear that you found my feedback and advice helpful. At CrossCountry Mortgage, LLC, I strive to provide valuable guidance in every interaction.
6 calls, 6 consecutive days, 6 msgs requesting call back. 717 4309 5374 (printed on CCM Mortgage Loan Statement) No response.
Reply from Susanne Reed
September 28th, 2026 04:34 PM
Sorry to hear this Brian, I did not receive any voicemails. Going back and rechecking the office line, I see the missed calls, but no voicemails associated. However, I received your voicemail today to my cell phone and have tried to call back...
read more
Your loan officer John Simpson worked with me and my stepdad and helped us out a great day to deal and he explained things very clearly and it helped us see things in a different way I will refer John Simpson to any and everybody thank you...
read more
Reply from Jon Simpson
October 5th, 2026 04:09 PM
Mark, I'm happy to hear that working with me was a positive experience for you and your stepdad. I'm glad I could explain things clearly and help you see things from a new perspective. Thank you for recommending me to others and for your kind...
read more
Sean Brennan at CrossCountry Mortgage has received a review with 5 star rating from Laura S
Reply from Owner
October 2nd, 2026 10:34 PM
I'm so glad that we could help you two with your home purchase. It was exciting getting you into this great home. So much to enjoy and so much potential for years ahead!
Sean was very helpful and answered every question we thought of as we navigated the mortgage process. We appreciated Sam's patience with gathering all additional materials. Aggie stepped in as needed and provided helpful feedback and encouragement....
read more
Reply from Sean Brennan at CrossCountry Mortga...
October 2nd, 2026 10:35 PM
I spoke with Sam and Aggie, and they said that you were great to work with. I'm glad we were able to partner with you through this process. Good luck!
I can’t say enough about Terry Mumaw! We worked together for the first time helping a family of four buy their new home in New Market, Maryland. Terry communicated clearly throughout the process, paid close attention to every detail, and went...
read more
Reply from Terry Mumaw at CrossCountry Mortgag...
October 5th, 2026 04:03 PM
I'm grateful for your thoughtful feedback, Holly. It's wonderful to know that my communication and attention to detail made a difference in helping the family with their new home purchase. At CrossCountry Mortgage, LLC, I strive to ensure every...
read more
2181–2190 of 395318
About
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095