Top 5%
Susanne Reed at CrossCountry Mortgage
Originating Branch Manager | NMLS #403832
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in York, PA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ... Show More
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Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
More communication between the team and us as well as a better aditude toward our situation.
Sue and Danielle were great to work with. The process with the underwriters frustated me with all their requests...
Reply from Susanne Reed
October 9th, 2026 05:35 PM
Chris, I'm pleased to know that you found working with Danielle and me at CrossCountry Mortgage, LLC to be a positive experience. I understand the frustration you felt with the underwriters' requests, and I'm here if you wish to discuss it...
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6 calls, 6 consecutive days, 6 msgs requesting call back. 717 4309 5374 (printed on CCM Mortgage Loan Statement) No response.
Reply from Susanne Reed
September 28th, 2026 04:34 PM
Sorry to hear this Brian, I did not receive any voicemails. Going back and rechecking the office line, I see the missed calls, but no voicemails associated. However, I received your voicemail today to my cell phone and have tried to call back...
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eVERYTHING WENT SMOOTHLY.
Reply from Susanne Reed
September 28th, 2026 01:13 PM
Gary, I'm glad to hear that everything went smoothly with your experience at CrossCountry Mortgage, LLC. Thank you for your positive feedback!
had issues with our appraisal, and Sue and her team fought very hard to get us a second appraisal. We appreciate it greatly and felt that we were kept informed of what was happening.
Reply from Susanne Reed
September 21st, 2026 05:54 PM
Carla, I'm grateful to hear that you felt well-informed throughout the process and appreciate the effort my team and I at CrossCountry Mortgage, LLC put into securing a second appraisal for you. Thank you for sharing your experience.
Susanne Reed at CrossCountry Mortgage has received a review with 5 star rating from David Z
Reply from Owner
September 15th, 2026 02:16 PM
David, thank you for the stellar rating for my work at CrossCountry Mortgage, LLC. I'm grateful for your support and trust.
The team did everything in their power to close an FHA in 12 days and succeeded with very little issues.
Reply from Susanne Reed
September 15th, 2026 02:37 PM
David, I'm happy to hear that the team at CrossCountry Mortgage, LLC was able to close your FHA loan in just 12 days with minimal issues. Your positive feedback is greatly appreciated.
Sue and her team are very experienfed and knowledgeable. They are punctual and engaging. Sue and her team follows through on every deal ensuring their clients get the best service with the right approach. It has been a pleasure working with...
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Reply from Susanne Reed
September 14th, 2026 07:07 PM
Ken, I appreciate your kind words about my team and me. I'm glad to hear that our experience and commitment to follow-through have made your experience a positive one. It has been a pleasure working with you as well.
Everything moved quickly, questions were answered in a timely manner and we now have our new home!
Reply from Susanne Reed
September 3rd, 2026 02:55 PM
Rhonda, I'm pleased to hear that the process went smoothly and you now have your new home! Thank you for sharing your positive experience.
My experience working with Sue was exceptional. She was consistently responsive and communicative throughout the entire mortgage process, far outperforming other lenders I consulted. I offer my highest recommendation to anyone seeking professional...
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Reply from Susanne Reed
August 31st, 2026 02:35 PM
John, I truly appreciate your generous recommendation and kind words. I'm glad to hear that my responsiveness and communication stood out to you during the mortgage process. Thank you for choosing to work with me.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in York, PA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #403832 | Branch NMLS #1854165
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 403832
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095