Central Trust Bank, Jefferson City, MO

Left hand does not communicate well with the right hand. Received conflicting information from employees throughout process all employee's were pleasant

Fantastic customer service made our process very easy. Deborah is very friendly and knowledgeable. I'd highly recommend her and Central Bank.

The process was easy, Darla stayed in touch and provided answer's to all my question's.

Very smooth transaction!

Honestly as an employee of the bank, I found the process to be very frustrating. I understand that staff is limited to payroll acounts for employees, but it felt I was bring drug through the ringer with the multitude of questions from underwriting....

Everything was thoroughly explained, all my questions were answered, and Heather was available every time I called.

Thank you!

I can't recommend Eric enough. He was great to work with, very responsive and when we hit a bump in the road with a title company was able to work through the issue with no problems.

Thanks so kuch much for all of your help and getting everything together in time for closing!

Overall, we had a great experience! Although there was a slight miscommunication between our realtor and Robin, it was resolved, and we successfully closed on our home. We’re thrilled with the outcome and couldn’t be happier!