Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,367)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(11,367)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Adam was great. He kept us up-to-date on all information needed. The process was smooth, closing was very smooth as well.

Reply from Adam Vogel

December 5th, 2024 04:14 PM

Thanks for the stellar review, Juliann! I'm thrilled to hear that you found the process to be smooth and that you stayed well-informed throughout. These are exactly the kind of experiences I strive to provide at Ruoff Mortgage. Please don't...

Ryan Zaininger was excellent at being responsive in all of our questions throughout our mortgage process. Thanks

Along the way Steve reached out and communicated with me to make sure that we had everything we needed to make sure the closing process went smoothly. He provided support and clarified my questions when I had them allowing me to make informed...

Reply from Steve Stemick

May 16th, 2025 03:15 AM

It's fantastic to hear you had a positive experience, Freddie. Communication is key in ensuring a smooth closing process, so I'm glad I could provide that for you. I'm here to offer support and answer any questions you might have, and I'm happy...

I appreciated that Mark was knowledgeable and too the time to explain any questions that i had in a clear and concise manner.

Reply from Mark Hardin, Ruoff Mortgage

November 25th, 2024 02:09 AM

Thank you so much for your feedback, Trina. It was my pleasure to assist you. I strive to provide clear and concise explanations to ensure my clients understand every step of the process. I'm glad to know that you found my knowledge helpful....

Mark was absolutely exceptional throughout our home loan process. His creativity and problem-solving skills were truly impressive, making the entire experience not only smooth but also enjoyable. He took the time to understand our needs and...

Reply from Mark Hardin, Ruoff Mortgage

November 25th, 2024 02:04 AM

I'm thrilled to hear that you had such a positive experience with our home loan process, George! Your kind words truly encapsulate everything I strive for in my work - creativity, problem-solving, and tailored service. It was a pleasure to...

We noticed the exceptional and creative approach you brought to our home loan process. Your ability to think outside the box and tailor solutions to meet our specific needs was truly impressive and made all the difference.Not only did you make...

Reply from Mark Hardin, Ruoff Mortgage

November 25th, 2024 02:05 AM

Hi George, Thank you so much for the glowing review! It was an absolute pleasure working with you on your home loan process. I'm thrilled to hear that my approach and problem-solving abilities proved beneficial in making this a smooth and enjoyable...

Adam was really great with our drawn out loan process. He is personable and goes the extra mile for you. The loan butler portal is super easy to navigate and makes the providing documents part less stressful. Thank you Ruoff.

Reply from Owner

October 26th, 2025 12:00 AM

We're so glad to hear that Adam made your loan process as smooth as possible, despite any challenges. It's wonderful to know that he went the extra mile to ensure a positive experience. Your satisfaction is our top priority, and we're committed...

Great service

Reply from Clayton Wright

December 4th, 2024 11:44 PM

Thank you for your kind words, Cody! I'm glad to hear you had a great experience with our service here at Ruoff Mortgage. Your feedback reaffirms the hard work we put in every day. Looking forward to working with you again soon.

I really liked working with Cynthia Mattox. She was very knowledgeable which helped settle some of my nerves about the whole mortgage process. She was always quick to call me back and answer all my questions. I would highly recommend her to...

Reply from Cynthia Mattox, Ruoff Mortgage

December 3rd, 2024 09:06 PM

Thank you so much for your kind words, Janet. I'm thrilled to hear that you felt comfortable and well-informed throughout your mortgage process. Being able to provide prompt and detailed responses to your questions is something I strive for...

Brian made everything as simple as possible, very kind and courteous

Reply from Brian Huff

December 4th, 2024 08:12 PM

I'm thrilled to hear that you found the process simple and enjoyable, Gina! Your positive feedback means a lot to me and to the entire team at Ruoff Mortgage. We strive to keep our clients happy and our processes straightforward. Thank you...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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