Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,362)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(11,362)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Her communication was amazing! Always quick to get back to me on questions even on her off days! Her and Tina were amazing, recommend using Ruofff anytime!

Reply from Owner

January 29th, 2025 12:00 AM

Thank you so much for your glowing review, Beth. I'm delighted that you valued our communication and that I could assist with your questions swiftly. Tina and I wholeheartedly appreciate your recommendation. It was a pleasure working with you,...

Highly recommend! They were thorough and efficient and understanding of our needs!

Reply from Owner

January 29th, 2025 12:00 AM

Thank you, Katherine, for your kind words. I'm just going back through past reviews and reminding my clients that I appreciate them, and I'll be watching the rate market on your behalf. Cindy

Cynthia went above and beyond. We absolutely loved her and will use her again if the need arises. Had a bad experience with a different Ruoff about two years ago and Cynthia more than made up for it! She is so friendly I just love it! Even...

Reply from Owner

January 29th, 2025 12:00 AM

Melissa...you are the sweetest. Thank you for your kind words and 5-star review. It means so much to me when clients have a positive experience with my services and Ruoff. I'm here when rate drops and I'll take care of you guys. Thanks again,...

Friendly and knowledgeable and will help from start to finish

Reply from Owner

January 29th, 2025 12:00 AM

Thanks, Thomas. I enjoyed working with you again. Let's get together when the rates drop to refinance. Take care, and I'm available if needed.

Cynthia Mattox and the gang at Ruoff are the best at what they do. Always on point with communication and made this process quick smooth and enjoyable.

Reply from Owner

January 29th, 2025 12:00 AM

Thank you so much for your feedback, Jason! I'm thrilled to hear that you found our process to be quick, smooth, and enjoyable. It's always our goal to ensure effective communication and provide the best possible service. We hope to have the...

Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Janet L

Reply from Owner

January 29th, 2025 12:00 AM

Hi Janet. Thank you for the five-stars...It was my pleasure to work with you.

Ross Bromstrup, Ruoff Mortgage has received a review with 5 star rating from Nohemi M

Reply from Owner

December 1st, 2024 05:01 AM

Thanks Nohemi, happy to hear you were happy with your level of service!

Pam Lage, Ruoff Mortgage has received a review with 5 star rating from James S

Reply from Owner

June 5th, 2024 07:39 PM

Thanks so much for your feedback, James! I'm thrilled that you had a positive experience with Ruoff Mortgage. Your 5-star rating is very much appreciated. Please don't hesitate to reach out if you need anything else in the future. Looking forward...

If you’re in the market for a new mortgage loan, this is the guy you want. Went above and beyond to make our complicated loan approval process as simple as possible.

Love working with Lona! She has helped so many of my clients. Knows her stuff and so personable. Very easy to work with,

Reply from Owner

May 7th, 2024 07:40 PM

Thanks Michelle! I absolutely love working with you and your clients to purchase their new homes!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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