Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
FAST and easy , we went from "looking" at another house out of curiosity to closed in 23 days ! We didnt even have a pre approval when we looked at the house .
Reply from Laura Roberts, Ruoff Mortgage
June 5th, 2025 03:52 PM
I’m so happy we were able to help you go from curiosity to closing in just 23 days — what an exciting journey! It was truly a pleasure working with you, and I’m so glad we could make the process smooth and meet your needs along the way. Thank...
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Process was very straightforward. Ryan kept me in line by notifying me at each step and what I needed to keep the process moving forward to meet every deadline. Great experience!
Process was very straightforward. Ryan kept me in line by notifying me at each step and what I needed to keep the process moving forward to meet every deadline. Great experience!
Reply from Ryan Vannatter
June 13th, 2025 03:48 PM
I'm glad to hear that the process was straightforward for you. It was a pleasure assisting you through each step and ensuring that we met all the deadlines. Thank you for sharing your positive experience!
Rene is an all star! Communication is top notch. She is very knowledgeable, friendly, and helpful. She answered every question I ever had and VERY QUICKLY! She is the absolute best. Ruoff's Loan Butler was really convenient and easy to use...
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Reply from Rene Mullen, Ruoff Mortgage
June 6th, 2025 01:19 PM
It is always a pleasure working with you!! I am thinking this will be your forever home. Thank you for your kind words and for choosing Ruoff Mortgage.
Trudi was amazing at making our process and closing fun, personal and comfortable!! My agent referred us to her, and I will always be so thankful he did!!!
Reply from Owner
June 17th, 2025 06:55 PM
I'm thrilled to hear that you found the process and closing both fun and comfortable. It was my pleasure to assist you, and I'm grateful for your agent's referral. Thank you for your kind words and for choosing Ruoff Mortgage!
Documents were weird to sign because after completion somewine sometimes would not save
Reply from Rene Mullen, Ruoff Mortgage
June 6th, 2025 01:17 PM
We appreciate your feedback regarding the document signing process. At Ruoff Mortgage, we strive to ensure a smooth and efficient experience for our clients. I will look into this issue further to prevent any future inconveniences. Thank you...
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Requirements were introduced at a manageable timeline and we were given plenty of time to acquire what was needed
Reply from Chris Cannon, Ruoff Mortgage
June 3rd, 2025 02:50 PM
Thank you for the review, Allison! I'm glad that we could keep everything manageable for you and that you had a good experience. If there's ever anything we can do for you in the future - please let us know! Chris + The Cannon Tea
Dirk Webster, Ruoff Mortgage has received a review with 5 star rating from Stephen K
Reply from Owner
June 16th, 2025 02:12 PM
Thanks Stephen! Congrats and enjoy your new place! Don't hesitate to reach out with any questions!
Dirk and his assistant were always available and truly made us feel valued. We appreciate their attention to detail and their willingness to help whenever possible. they both truly went above and beyond.
Reply from Dirk Webster
June 11th, 2025 11:47 PM
I'm delighted to hear that you felt valued and appreciated our attention to detail. It was a pleasure assisting you alongside my team, and we are glad we could go above and beyond to help. Thank you for your kind words.
First time homebuyer. Told my 2 other lenders i missed the prerequisites by a hair and would have to come back later. Got in contact with Dan and I hardly did nothing. The process/website/communication was effortless. I was very tight on time...
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Reply from Owner
June 8th, 2025 11:29 PM
Hi Jasbir! Hey, thanks for the great survey response. I really appreciate it. I enjoyed working with you as well and could not have done it without you also being so efficient. Congrats on the new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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