Assurance, Baton Rouge, LA
Baton Rouge, LA
Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve ... Show More
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Ransom did what was needed to work through issues with the portal.
Reply from Ransom Kelly
March 9th, 2026 02:47 PM
I'm glad I could assist in resolving the portal issues, Paul. It's important to me that any obstacles are addressed efficiently to ensure a smooth experience. If you have any further questions or require support, feel free to reach out. It...
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Super friendly. Made the process very simple.
Reply from Matthew Hunter
April 8th, 2026 06:33 PM
Thank you for the 5-Star review! I hope to be your trusted Loan Officer that you recommend to your friends and family!
Persistence, understanding, and availability
Reply from Willie Tucker
March 10th, 2026 07:24 PM
Thanks Dalton! Really excited that you and Heather found the perfect home. Thanks so much for sticking with me for 9 months! Congratulations on your first-home.
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John is excellent to work with. He's truly an expert in what he does and is always super responsive and available to answer all questions throughout the process. He's kind, patient and really goes above and beyond to make the process as stress...
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Reply from John Burde
April 7th, 2026 02:28 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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We got the loan! The e-signing loan amount was $320,000 but when we went to sign the other loan papers it was $326,000. I just wondered why they were fiffrrent?
Reply from Ransom Kelly
March 9th, 2026 02:57 PM
Mindy, thanks for bringing this to my attention. Our loan was for $320,165 and never changed from the first disclosure to the closing disclosure. Please feel free to reach out directly so we can discuss this further and ensure everything is...
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Really good communication
Reply from Julie Black
March 10th, 2026 03:00 PM
Thank you Thomas.
Rocky and his team always make it easy, and when I am told my client is good to go I know it is a solid thumbs to start home shopping!
Reply from Rocky Maddox - Assurance Financial
March 7th, 2026 09:02 PM
So grateful for you, Sherry! This one was so fun!!
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Lisa continues to be a great asset in attaining home loans. Her knowledge and communication skills are excellent. I look forward to working with her again.
Reply from Lisa Chauvin
April 6th, 2026 08:37 PM
I enjoyed working with you. Thanks for the great feedback.
Shelley and her team went above and beyond to get me approved and into my new home. She also made the process streamline through the online Portals and e-sign structure. Her communication was superb every step of the way. I also like the 1-year...
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Reply from Shelley Bentley
March 7th, 2026 06:50 PM
Thank you James for taking the time to leave a wonderful review! It was a pleasure working with you.
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Paul Fisher - Mortgage Lender
Paul made the whole process run smoothly. He didn't over promise and came through on a great rate. I will definitely recommend to friends and family and if I buy another home in the future, Paul is my guy!
Reply from Paul Fisher - Mortgage Lender
March 7th, 2026 05:40 PM
Brett,Thank you so much for the fantastic review! I’m really glad to hear the process felt smooth and that you’re happy with the rate we secured. It means a lot that you’d recommend me to friends and family—there’s no greater compliment.If...
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About
Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve their territories and customers. Servicing the loan from beginning to end saves the borrower time, and you can trust that when we say we can fund a loan, we do it. We do it with care because we are The People People!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.