Assurance, Baton Rouge, LA
Baton Rouge, LA
Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve ... Show More
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Assurance Financial - West Monroe
From the first phone call I made to Assurance up to signing the last piece of paperwork at closing Joey Brodtman treated me with kindness, urgency and professionalism and made the whole home buying experience pleasent and not burdensome. I...
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Attitude, professionalism, consistency , communication and Joey made this experience pleasent instead of a headache.
Reply from Joey Brodtman
May 18th, 2026 01:29 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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What made this experience great with Assurance Financial, was that it was my first time dealing with a mortgage compan. Ransom and his team understood the concerns I had as being a first time homeowner. They walked through each step with me...
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Reply from Ransom Kelly
April 20th, 2026 04:06 PM
Michael, thank you for your thoughtful review. I'm pleased to know that your experience as a first-time homeowner with Assurance Financial was positive and that our team could address your concerns in a friendly manner. It's gratifying to hear...
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My experience with Assurance was amazing. Jennifer was very professional and personable. She had such a willingness to help me with the mortgage process, when my personal bank would not. The main factor was the caring attitude everyone has...
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Reply from Jennifer Hebert
May 18th, 2026 05:39 PM
I enjoyed working with you. Thanks for the great feedback.
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Lori was absolutely amazing! She was on point with communication, explained any questions I may have not understood, kept informed the entire process. She was an absolute pleasure to work with, I'd do it all over again with her. I will be recommending...
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Reply from Lori Harris
May 18th, 2026 06:26 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Kristi Sinclair | NMLS 2612636 has received a review with 5 star rating from The G
Great personality and communication
Reply from Chuck Coghlan
April 21st, 2026 07:56 PM
Thank you, LaTeef, for your kind words. I'm glad to hear that you appreciated my personality and communication. If there's anything else I can assist you with, please feel free to reach out.
Kristi Sinclair | NMLS 2612636 has received a review with 5 star rating from Tkemia L
Process was very smooth. Love the e-sign tool available to send through email on all documents. Everyone kept in touch and made sure we were hitting all deadlines on time . I appreciate the attentiveness and professionalism. Thank you Chuck....
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Reply from Chuck Coghlan
April 21st, 2026 07:57 PM
I'm happy to hear that the process went smoothly for you, TKemia. It's great to know that the e-sign tool and our communication helped keep everything on track. I appreciate your kind words and am glad I could assist you with professionalism....
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Jody was very professional, always responsive and proactive. We had a very positive experience. He exceeded expectation.
Reply from Jody Zaparaniuk
May 18th, 2026 01:22 PM
I really appreciate the feedback and am looking forward to working with you again.
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About
Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve their territories and customers. Servicing the loan from beginning to end saves the borrower time, and you can trust that when we say we can fund a loan, we do it. We do it with care because we are The People People!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.