

Assurance, Baton Rouge, LA
Baton Rouge, LA

Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve ... Show More
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Ms. Shelley is the absolute best. She communicates and explains every part of the loan process and searches for options to help get you the best rates and coverage. She truly helps to make the process easier. She is a true blessing.
Reply from Shelley Bentley
July 18th, 2026 07:29 PM
Ernest and Juanita, thank you both so much for your incredibly kind words! ❤️ Your review truly touched my heart.We definitely had a few unexpected bumps along the way, but through it all, you never gave up—and neither did I! It was a team...
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The process was easy communication was great everything was explained to me and I was informed on each step of the process. And it was really a team effort as well.
Reply from Mike Vaughn
August 10th, 2026 01:31 PM
I really appreciate the feedback and am looking forward to working with you again.
So far, my experience with Keri has been exceptional. From the very beginning, Keri has been knowledgeable, responsive, and incredibly helpful throughout the loan process.She took the time to explain each step, answer all of my questions, and...
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Reply from Keri Butler
August 10th, 2026 07:31 PM
Thank you for the 5-Star review! I hope to be your trusted Loan Officer that you recommend to your friends and family!
Jennifer committed to a closing date and there were never any delays! We had a CTC in plenty of time and all went smoothly
Reply from Jennifer Hebert
August 10th, 2026 02:49 PM
It was great working with you. Thanks again for putting your trust in us.
Michele was an absolute delight to work with. Throughout the entire process, she maintained constant communication with my wife, agent, and myself. She treated us like family, and I couldn’t have asked for better service. Thanks to Michele,...
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Reply from Michele Rodgers - Mortgage Loan Off...
July 16th, 2026 01:50 PM
Thank you so much Maurice! I couldn't have done it without you, you were fabulous to work with!
Communication was great. Lender keep me updated on what is going on in every process
Reply from Amber Williams
July 11th, 2026 02:33 PM
My pleasure. I enjoyed working with you as well and I hope to hear again from you soon. Thank you for making sure I had everything I needed to close the Borrower. Team Work!
Rocky Maddox was extremely knowledgeable and helpful throughout the entire process. He was kind enough to answer questions I had even after hours and attended the closing. He was professional and communicated well. Will definitely use him again!...
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Reply from Rocky Maddox - Assurance Financial
July 11th, 2026 12:37 PM
Thank you, Ann!! It was so wonderful to get to work with you! You really take care of your clients!!
Carol was extremely helpful as this was our first home-buying experience. She was very attentive to our questions and concerns and assisted us throughout the whole process by only being one call away.
Reply from Carol DeFazio
August 10th, 2026 02:00 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Amber was really helpful and sure I understood the entire process at each step. She treated me like I was her only client and I appreciate all of her patience and time if I could give her 100 stars I would.
Reply from Amber Williams
July 11th, 2026 02:35 PM
Thank you Xan. I enjoyed working with you and am very excited to help you and your Husband along this journey. I'm going to miss our conversations but remember I am always a phone call or email away! Congratulations!
Michele was fantastic, very personable , answered all my questions promptly and patiently! Always willing to help!
Reply from Michele Rodgers - Mortgage Loan Off...
July 16th, 2026 01:51 PM
Thank you so much, you are an amazing client and so great to work with!
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About
Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve their territories and customers. Servicing the loan from beginning to end saves the borrower time, and you can trust that when we say we can fund a loan, we do it. We do it with care because we are The People People!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.