

Assurance, Baton Rouge, LA
Baton Rouge, LA

Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve ... Show More
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Reviews from Web
They did what they said they would and worked quickly. Had all the patience in the world for my dumb questions, the long distance (I am in Charleston), and my general unavailability from my non traditional workplace. My loan officer was Caitlin...
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Great company and people
Jen was outstanding throughout the entire home buying process. She was knowledgeable, responsive, and always took the time to explain my options so I could make informed decisions. She stayed on top of every step, kept me updated, and worked...
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Reply from Jennifer Hebert
August 14th, 2026 05:33 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Was available by messaging and answered promptly this greatly reduced the back and forth that is slower in email. I know I asked some dumb questions and had trouble with a lot of things but she had the patience to work through this with me...
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Reply from Caitlin Ramage
July 15th, 2026 02:34 PM
Thank you so much for this feedback, Dani. It was truly a pleasure working with you!
Taylor is always on top of everything and things always run smoothly
Reply from Taylor Green
August 13th, 2026 03:43 PM
I enjoyed working with you. Thanks for the great feedback.
Very knowledgeable. Extremely patientand wants what is beat for his customers.
Reply from Jim Nunn
August 13th, 2026 03:04 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Barbara Gaston went above and beyond to ensure the process was successful. I felt that I was dealing with a friend rather than an agent.
Reply from Barbara Gaston - Assurance Financia...
July 17th, 2026 03:38 PM
Andy - thank you for working with me. It was a blessing getting to know you! I am so thankful that we were able to get things done for you. I am always here when you need me.
Barbara made it great. She was there every step of the way. She always answered any questions we had quickly and thoroughly. She is amazing at what she does and we will go to her next time we need a mortgage.
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Reply from Barbara Gaston - Assurance Financia...
July 17th, 2026 02:46 PM
Congratulations on your beautiful new home Holly!! I know you are going to love it. Thank you for allowing me to help you with your loan. I am here when you need me.
The communication was wonderful!
Reply from Carol DeFazio
August 13th, 2026 01:20 PM
I really appreciate your feedback, and I hope to work with you again.
Always happy to answer any and all questions . highly responsive and made the entire process easy and painless
Reply from Courtney Arceneaux, Mortgage Lender...
July 14th, 2026 01:59 PM
Thanks Caittie! It was a pleasure helping you both.
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About
Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve their territories and customers. Servicing the loan from beginning to end saves the borrower time, and you can trust that when we say we can fund a loan, we do it. We do it with care because we are The People People!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.