Alabama Region, Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Kim is very customer service oriented! Very knowledgeable about the products. Easy to contact and communicate with!
Reply from Kim Coker
November 10th, 2025 01:39 PM
Thomas, it means a lot to hear about your positive experience with the cash-out refinance process. I'm glad that you found my customer service and product knowledge helpful. If you ever have more questions or need further assistance in the...
read more
Cecelia was extremely helpful and made our process of buying our first home stress free.
Reply from Cecelia Hargrove
October 3rd, 2025 12:01 AM
Tori - thank you for trusting FirstBank to help with your first home purchase! You and Caleb did a fantastic job during the loan process which made everything run smoothly on our end. Wishing you and your family many happy times and memories...
read more
Cecilia made it easy for us and was very helpful With each step of the way
Reply from Cecelia Hargrove
October 3rd, 2025 12:06 AM
Thank you so much Caleb! You and Tori were the best first-time buyers and I so appreciate you staying on top of everything - great job! Wishing you and your family all the best in your first home!
Very responsive and answered all my questions
for
All of my questions and concerns were answered in a detailed and timely manner. Even on Sunday afternoons I would receive responses from Daniel and Hunter. They were very thorough and kept reminding me about things I needed to handle and kept...
read more
Reply from Daniel Pate
October 2nd, 2025 01:24 PM
Wesley, thanks so much for the kind words. We wish you & Hannah many memories in your new home. Thank you for choosing The Daniel Pate Team here at FirstBank for your mortgage!
The whole mortgage process was handled in two weeks. It was the fastest mortgage loan I have ever experienced
for
Kim made herself availible for any questions I had. She was very helpful and friendly!
Reply from Kim Coker
October 2nd, 2025 06:12 PM
I'm glad to hear that I could assist you with your mortgage process, Landen. It was a pleasure helping you, and I'm happy that you found my support helpful and welcoming. If you have any more questions in the future, feel free to reach out...
read more
Went above and beyond to close this loan. Closing is less than 2 weeks is outstanding!
Kim Moon and the team made it a smooth and easy process. They worked diligently to ensure we were informed and every step of the process was easy for us.
Bree Shores and her team are so diligent and I am so thankful for my clients who were able to close on their new home! Bree make possible the impossible! Thank you for all your hard work and for always looking for the next option and make it...
read more
Reply from Bree Shores Mortgage Team
March 26th, 2026 07:57 PM
Maria, I'm truly glad to know that my team's dedication helped your clients close on their new home. It means a lot to me that you appreciated the effort put into making things happen, even when it seemed challenging. Thank you for trusting...
read more
971–980 of 15385
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433