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Alabama Region in Birmingham, AL

Alabama Region, Birmingham, AL

Birmingham, AL
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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5 Star
96%
4 Star
2%
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Reviews from Web
  • SFTP
    K
    Kelsey H
    DALLAS, GA
    Posted on October 10th, 2026 01:04 PM
    Kim was phenomena. She goes above and beyond for her clients and it was such a seamless proces.
  • C
    Cynthia D
    MORRIS, AL
    Posted on October 8th, 2026 06:13 PM
    suzette was extremely helpful and led me through the process with ease. she was on top of things and kept everything moving forward as quickly as it could. she was very pleasant and I enjoyed working with her.
    Reply from Zane Broadhead
    November 4th, 2026 04:28 PM
    It's great to hear that Suzette provided such helpful and efficient support throughout the process, Cynthia. At FirstBank Mortgage, we strive to make every experience seamless, and I'm pleased that you enjoyed working with her. If there's anything...
    read more
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    Luci B
    ATHENS, AL
    Posted on October 8th, 2026 03:01 PM
    Thank you Kim for always taking care of my customers!!!
  • P
    Perry M
    SOUTHSIDE, AL
    Posted on October 8th, 2026 12:39 PM
    Zane was extremely helpful and professional during the entire t.
    Reply from Zane Broadhead
    November 4th, 2026 04:37 PM
    I'm grateful for your kind feedback, Perry. It's rewarding to know that my support was helpful and professional throughout the cash-out refinance process. At FirstBank Mortgage, we strive to provide a great experience for our clients.
  • L
    LeRoy C
    MOUNTAIN BRK, AL
    Posted on October 7th, 2026 12:19 PM
    Responsive and direct
    Reply from Zane Broadhead
    November 4th, 2026 04:42 PM
    I'm pleased to know that you found my approach responsive and direct, LeRoy. At FirstBank Mortgage, I strive to deliver clear and efficient service, and I'm grateful for your feedback.
  • C
    Christopher R
    Guntersville, AL
    Posted on October 5th, 2026 12:28 PM
    Easy to talk to and very informative and knowledgeable
    Reply from The Kim Moon Group
    November 12th, 2026 06:18 PM
    I'm happy to know you found me easy to talk to and informative, Christopher. Thank you for choosing FirstBank Mortgage for your purchase.
  • L
    Linda C
    Posted on October 4th, 2026 03:23 PM
    The process was made easy.
    Reply from Owner
    October 5th, 2026 02:01 PM
    We are thrilled to have been able to help, Linda! Thank you for sharing your positive experience with us.
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    Linda C
    MERIDIANVILLE, AL
    Posted on October 4th, 2026 03:22 PM
    Everything was handled efficiently.
    Reply from The Kim Moon Group
    November 12th, 2026 06:18 PM
    I'm glad to hear that everything was handled efficiently, Linda. Thank you for trusting FirstBank Mortgage with your cash-out refinance.
  • H
    Hirlye L
    VESTAVIA HILLS, AL
    Posted on October 3rd, 2026 01:24 AM
    Carey was incredible to work with, he went above and beyond! He also displayed savvy knowledge of the mortgage industry.
    Reply from Carey Shirah
    November 12th, 2026 06:18 PM
    I'm pleased you found my knowledge and efforts helpful, Hirlye. At FirstBank Mortgage, I always strive to exceed expectations and provide a great experience. Thank you for your kind words!
  • L
    Liesa B
    FOLEY, AL
    Posted on October 2nd, 2026 12:54 PM
    Another lender dropped the ball for this buyer, Bree Shores Team picked it up and closed it within 2 weeks!
    Reply from Bree Shores Mortgage Team
    October 14th, 2026 10:31 PM
    I'm glad the Bree Shores Mortgage Team could step in and assist with your buyer's needs so efficiently, Liesa. It's great to know that FirstBank Mortgage was able to help bring everything to a successful close in such a short time.
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433