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Alabama Region in Birmingham, AL

Alabama Region, Birmingham, AL

Birmingham, AL
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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5 Star
96%
4 Star
2%
3 Star
0%
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Reviews from Web
  • H
    Hunter B
    HAZEL GREEN, AL
    Posted on June 2nd, 2026 02:14 PM
    Cecila thoroughly explained every step along the way. Whenever I had a question she made sure I understood all options. Terrific job!
    Reply from Cecelia Hargrove
    June 2nd, 2026 02:46 PM
    Hunter, thank you for your kind words! I am so grateful for the opportunity to work with you and you did a fantastic job during the loan process. I hope you enjoy your new place and make many great memories! Please let me know if you need anything...
    read more
  • E
    Elizabeth T
    JACKSONS GAP, AL
    Posted on June 2nd, 2026 01:25 PM
    Carey has handled several mortgage loans for us. We continue to come back to him because of the great service support and responsiveness he provides.
    Reply from Carey Shirah
    November 12th, 2026 05:34 PM
    I'm grateful for your continued trust and kind words, Elizabeth. It's always a pleasure to assist you with your mortgage needs at FirstBank Mortgage, and I'm committed to maintaining the high level of service and responsiveness you expect.
  • S
    Sanford H
    BIRMINGHAM, AL
    Posted on June 2nd, 2026 01:22 PM
    UW's disclosure requirements are too strict & often put form over substance.
    Reply from Carey Shirah
    November 12th, 2026 05:34 PM
    I understand your concerns about the disclosure requirements, Sanford. At FirstBank Mortgage, I aim to navigate these complexities smoothly for my clients. If there's anything specific you want to discuss, please feel free to reach out directly....
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  • G
    Gretchen W
    COLORADO SPRINGS, CO
    Posted on June 2nd, 2026 01:11 PM
    Matt went above and beyond my expectations AGAIN! His professionalism, high energy and thoughtfulness will forever be appreciated by my family and I. I am extremely grateful for his helpfulness and motivation that he provided throughout this...
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    Reply from Matt White
    November 12th, 2026 05:34 PM
    I'm grateful for your kind words, Gretchen. It's wonderful to know that my professionalism and motivation made a positive impact on your family's experience with FirstBank Mortgage. Thank you for trusting me with your mortgage process once...
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  • for
    FirstBank Mortgage - Birmingham
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    G M
    Posted on June 2nd, 2026 12:00 AM
    Matt White is the most motivated out there 👍. Thank you 🙏
    Reply from Owner
    June 13th, 2026 12:00 AM
    We are thrilled to have been able to help! Thank you for sharing your positive experience with us.
  • J
    James H
    OWENS CROSS ROADS, AL
    Posted on June 1st, 2026 04:54 PM
    Very transparent with what was going on with the process. They were fast at answering any questions. Great experience
    Reply from Kim Moon
    June 15th, 2026 04:30 PM
    We appreciate you taking the time to do the survey! Thank you!
  • S
    San J
    LEEDS, AL
    Posted on June 1st, 2026 02:48 PM
    Great follow up throughout the process to close
    Reply from The Jason Lee Group
    June 1st, 2026 02:56 PM
    I'm pleased to hear that you appreciated the follow-up throughout the process, San. Ensuring a smooth journey to closing is important to me. Thank you for sharing your experience!
  • C
    Carlos A
    MADISON, AL
    Posted on June 1st, 2026 01:32 PM
    It was a great experience because Cecelia's expertise and professionalism provided me with the knowledge and information to make clear informed decisions during a time of fluctuating rates and volatile housing market conditions.
    Reply from Cecelia Hargrove
    June 1st, 2026 01:57 PM
    Hi Carlos, thank you so much for the fantastic feedback! It was truly a pleasure working with you. I hope you and your family have a smooth move to Madison. Enjoy your new home and wishing you all many good times and memories in your new place....
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  • L
    Lynne W
    HUNTSVILLE, AL
    Posted on June 1st, 2026 01:08 PM
    Kim attended the closing and was just wonderful!
    Reply from Kim Moon
    June 15th, 2026 04:30 PM
    Thank you Lynne! Let's work together again soon.
  • S
    Sandra L
    Posted on May 30th, 2026 12:28 PM
    Betty Kitchens has received a review with 5 star rating from Sandra L
    Reply from Owner
    June 8th, 2026 04:27 PM
    Thank you for leaving a positive review Sandra!
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433