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Alabama Region in Birmingham, AL

Alabama Region, Birmingham, AL

Birmingham, AL
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • J
    Jason R
    MADISON, AL
    Posted on September 8th, 2023 08:35 PM
    Kim was very prompt to respond whenever my wife and I had questions or concerns. The whole process was easy!
    Reply from Kim Moon
    September 8th, 2023 08:51 PM
    It was great working with you. Thanks again for putting your trust in us.
  • for
    FirstBank Mortgage - Birmingham
    SFTP
    J
    Jackson R
    Dothan, AL
    Posted on September 8th, 2023 12:15 PM
    Courtney was very easy to deal with and I would highly recommend her!
    Reply from Courtney Andre
    September 8th, 2023 01:03 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • B
    Bridget C
    JEMISON, AL
    Posted on September 7th, 2023 05:47 PM
    There were several bumps along the way that had us very worried at times, but Zane made sure to help us get it figured out and give us a peace of mind.
    Reply from Zane Broadhead
    September 7th, 2023 07:24 PM
    It was great working with you. Thanks again for putting your trust in us.
  • for
    Misty Anderson
    SFTP
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    James L
    Owens Cross Roads, AL
    Posted on September 7th, 2023 05:00 PM
    All contacts were professional and very responsive. All questions answered fully. A solid experience.
    Reply from Misty Anderson
    September 7th, 2023 05:05 PM
    Thank you, James, for your high rating and positive review. I'm delighted to hear that you had a solid experience with FirstBank Mortgage and I was able to provide satisfactory answers to your questions. Your feedback is greatly appreciated...
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  • G
    Guy W
    Trussville, AL
    Posted on September 7th, 2023 03:30 PM
    David took a personal interest in helping us, a very pleasant surprise.
    Reply from David Como
    September 7th, 2023 04:27 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • E
    Estelle P
    MADISON, AL
    Posted on September 7th, 2023 02:45 PM
    Great communication throughout the process.
    Reply from Kim Moon
    September 9th, 2023 06:18 PM
    Thank you! We appreciate you!!
  • W
    William K
    HELENA, AL
    Posted on September 7th, 2023 01:26 AM
    Very efficient proceSS
    Reply from Dolan Pam Williams
    September 7th, 2023 01:54 AM
    We hope we'll have the opportunity to serve you again and deliver exceptional services.
  • E
    Emily N
    Posted on September 6th, 2023 06:33 PM
    Daniel was an excellent communicator. He was available to answer my calls with any questions concerning the loan process as well as keeping myself and my clients who were purchasing a home in the loop. The process was smooth and we were clear...
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    Reply from Owner
    January 9th, 2026 09:18 AM
    Hello, Emily! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
  • E
    Emily N
    HOOVER, AL
    Posted on September 6th, 2023 06:32 PM
    Daniel was very quick and thorough in communicating with me and my clients. He always seemed to be one step ahead!
    Reply from Daniel Pate
    February 13th, 2025 07:59 PM
    I'm so glad to hear that you had a positive experience, Emily! It was a pleasure assisting you and your clients with your purchase. I strive to stay ahead of the game and provide quick and comprehensive communication. Looking forward to the...
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  • for
    Daniel Pate
    SFTP
    E
    Emily N
    HOOVER, AL
    Posted on September 6th, 2023 06:32 PM
    Daniel was very quick and thorough in communicating with me and my clients. He always seemed to be one step ahead!
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433